[Resolved]  State Bank of India — CREDIT BALANCE WITHOUT HAVING A CARD

Address:

Delhi

Myself Sumedha, having a mobile no.[protected], for the last 8-10 months I am getting a message on 7th/8th/9th day of everymonth from SBI Card on my mobile as follows :-
"Dear Cardholder, There is a credit balance of Rs.11.90 on your,SBI Card. This could be adjusted against your subequent purchase . Happy Shopping"

I just wanted to know first of all without having a card how can you people harrase a person. I already closed my bank account with SBI almost 3-4 years back, and along with that I had only DEBIT CARD, which I already gave back to my branch in pieces after closing the account, I never used a Credit Card in my life, and if by chance any bank issued in their own interest I never used any CREDIT CARD TILL DATE, I have spoken one of your customer care executive Harpreet on 09.06.10 with ref. no.[protected] he gave me, to get help to stop the above msgs he checked all data and came to know that In your previous record which is almost 5-6 years back one of old application was there where I have filled the Cr. Card form alongwith the account opening form, someone taken my data from there and start sending me the msgs, where their was NO card issued at all. Then he realised the mistake at SBI Cr. Card division end, he told me and forwarded the request that in future I will never get any message of that kind. But unfortuantely today on 08.07.10 again I got the same message, now I have spoken to Ashu on helpline no.39020202 he also forwarded the same request in respective department and promised me that I will never get a message in future.

I believe that the people you have appointed as Customer Care Executive are sound enough to solve problems as I am facing now. I need a committed reply and solution of my problem asap. Failure of which may lead me take a necessary and legal action against the department for harrassing me unnecessary for the last 8-10 months