State Bank of India — Net Banking is not working

Address:

Surendranagar, Gujarat

Dear Sir/Madam,

With reference to my earlier mail dt 27th Dec'10. Please find the attachments.

I am Palash Samanta, an employee of M/s Gammon India Limited. I have
an account in SBI Dhrangadhra Branch, Gujarat.My account no is
[protected]. Last 2 months i count not be access my internet banking.I
gave you a written objection to the branch.But they told my they have
nothing to do, all the things are ok. When i called to SBI customer
care they told me go to the branch and tell just link between User
name and account number.

I accessed my account 4 months before for 2 months.After two months it
was not working.When i open my account through net then one message is
coming.The message is" You don't have any account mapped to this user
name.Please contact your branch". When i transfer money through
internet then one message is coming.The message is " you don't have
transaction authority.Please contact your branch."

Several time i went to the branch and called to SBI customer care, but
there is no reply from your end.

I'm in very difficult situation as my net banking is not working since
two month.Please do needful and look into this matter as early as
possible.

Thanking you


--
Regards
Palash Samanta
[protected]