State Bank of India — Fraudulent Charges on SBI Credit card !

Address:

Chennai, Tamil Nadu

Hi,

MY name is vijayababu and I have been using SBI's credit card [protected]. Last month statement my outstanding was 16,881.18,but i have paid 16,000 wiht in yhr due date. This month statements is

01/02/2013 AVENUES INDIA PVT LTD. MUMBAI IN 740.00 Dr.
04/02/2013 NEFT PAYMENT 16000.00 Cr.

15/02/2013 TOTAL GST DEBIT FOR CURRENT STMT 90.87 Dr.
15/02/2013 FIN CHARGE ON RETAIL (EXCL GST 90.87) 735.25 Dr.

I was charged for =Fin Charge on Retail (Rs 735.25) Taxes (90.87)= Rs825.62. This is humongous amount charged for last outstanding Rs 881.18
When I inquired about the charges he said it's 3.35%/per month on the due amount and that comes to Rs 29.51/-, but he also said that the bank charged for 16,881.18 not even for 881.Any how the charged amount for mismatched with the total outstanding 16,881.18 original interest amount is 565.51,but they stated 735.25.

This is highly unjustifiable as such a fine print detail is never communicated to the customer and it appears like a fraudulent charge for those who may not know this. I think the consumer court should take strict action on this part as SBI credit Card is charging all this without even notifying the customer via SMS/Call or Email.

For me, it was really a painful experience because I never thought that treated like this, knowing the fact that I had never defaulted on any payment in the past and always paid the full amount on time. I'm really disappointed with the treatment here and If I don't get the justice now, I'll never use this card again. This is a real shame for the entire SBI Credit Card fraternity.

Hope that justice prevails here and I do get wavier for that charges considering my past records and circumstances.

Thanks & Regards,
Vijaya babu
[protected]