State Bank of India — Fraudulent transaction done online on my credit card

Address:

East Delhi, Delhi

I am Ajay Bahl I have a SBI credit card which I have been using for the last 10 years. I am regular in paying full payment against my card in time. This happend to me in Oct 2011 when i got a call from an executive informing that I have an outstanding amount of fRs 51,000 on my credit card.This news had put me in a state of shock because I dont use my card very often nor have i made any transaction of so much of amount from my credit card in my life.I immediately informed the concerned authority about the card misuse and had asked them to block my card on immediate basis also somebody had changed my personal details such as my mobile number , made a fake email id by my name and got the changes done in the company database. It is because of change in my personal details i had stopped receiving the bills at my place and also sms for the transaction done from my card. It is since Oct 2011 i am constantly sending them mails to investigate on the matter and find the defaulter.After 9 months of complaint i know have got the details of fradulent transactions it was used by somebody for paying tata indicom bills.I have requested the bank to find against which a/c my card has been used to recharge . The bank is charging me interest on the amount from Oct 2011. I now have started receiving calls to pay the amount. This is causing lot of mental agony and wastage of time . I request you to please get me justice on this and find the defaulter