[Resolved]  State Bank of India — wrong billing

Address:Gujarat

i had received a bill of my spending of Rs.795.00 and the due date was 4 th november 2011. i paid it on 1st november 2011. but i socked when i received a new Rs.200.00 spending but the bill of Rs.455.00. Because sbi cards statement reflects Rs.255.00 late payment and finance charges.
its a cheating to the customers.
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Aug 13, 2020
Complaint marked as Resolved 
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hello I am sanjay Naik my sbi no. [protected]. I have not received bill a long time. kindly send bill my email ID :

thanking you,

sanjay naik
[protected]
Dear Sir,

This is to informed you that you have charged for the exceeding credit limit . For the current month payment I have recieved the statement dated 03 Dec 2007 amounted of 26113.49, which is showing amount of Rs. 561.80 for exceeding credit limit. I will not pay any overlimit charges .So , do the reversal of overlimit charges. Currently i have make the payment for Rs. 25460/- after deducting the overlimit charges.

rajeev

SBI Cards — statement not received. penal int.charged

my sbi card no is [protected]. i have not received the statement dated 23.12.2007. hence could not make payment of the dues. but i found in the statement dated 23.1.2008 that there is a enalty of rs. 393.26 is imposed.
also the helpline could not give satisfatory reply.
i request u to pl look into the matter and advise the card quthority to refund the amount.
thanks n regards.
a behera
01.02.2008
i have received a wrong bill of Rs.1999=00 statement dt.[protected] where it was shown that i have purchased "reliance infocomm limi mumbai in dt.15/01/08 Rs.1999=00" which is absolute wrong. i have not made any such transaction as u claim.
i cmplained to your charge back deptt on[protected] by fax no[protected] and also to your help line on 26/2/08, 12/3/08, 1/4/08 but no solution given. Since then i am not using your card.
Pl. with draw your un due claim immediately and inform to me.

regards.
s k datta dt.[protected]
sbi card no-[protected]

SBI/ CREDIT CARD — WRONG BILLING

Sir
I have applied for a credit card in 1999 and get it cancelled after around 1 year. In the mean time I have neither used it and consequently nor received any bill till date. Now today ( on applying for a car loan to HDFC bank) I came to know that there is an outstanding of Rs. 34000/-. And the customer care person are not able to give me details.
I have surrendered my sbi card long back due to many resons but to my surprise i still get sms recently i received a sms saying that some amount is in credit kindly clarify the same
Dear sir
I have deposit amount in time as follows:
11/07/o6 cheque no. 247455 amt. Rs. 2263/- (Rs. Two thousands two hundereds sixty three) whereas statement reflects Rs. 22.63( 22 rupees 63 paise). The matter has be informed to helpline many times &to Chd. tel. no.[protected], [protected] & mb. no. [protected] Dilrag Kahlon.
After that payment have been made
Dt. 05/08/06 cheque no. 247456 amt. Rs.553/-
Dt. 12/09/06 " " 247457 " Rs.11806/-
Dt. 21/09/06 " " 247458 " Rs.1486=25/-
But these amounts are not reflecting in sbi credit card statements
To day I have sent a letter to SBI customer service:

To Date:25July 2008.
Ajay Bharti
Asst.Vice Presedient-Customer Services at Po Bag 28-GPO
New Delhi-110001

Dear Mr.Ajay Bharti,

Sub : Long pending settlement of SBI card transaction

IABE -2007, International Academy of Business and Economics ( www.iabe.org). Las vegas, Nevada, USA was conducting Annual Conference in LasVegas during 14-17, 2007. The conference registration fee was $295 USD for attending and presenting a paper at the conference.

I had downloaded the registration form from their website. The filled up form was having details: name, university, address, paper title, payment method (through credit card), total amount paid $ 315UDS( 295 - registration+20 – service charges), SBI Card no, expiry date, code, card owner billing address.

The filled up form was sent to IABE online for faster registration. Subsequently, the hard copy with my signature was sent by courier to IABE, 983 Woodland Drive, Turlock, CA[protected] USA.

IABE confirmed my registration process. Subsequently I got a credit card statement 6 –Aug 2007 which showed debit transaction for the amount $315USD( Amount INR 13, 197.82) dt 1/8/2007, IABE[protected] CA. The payment was on Flex pay of 12 EMIs @ 1232 Rs per month. I have paid last installment recently. Now I need not pay any amount to SBI cards.

I was surprised to see from your 6th Sep 2007, SBI card statement, $315 USD(Rs 13, 313.64), transaction 2096673.74 IABE 31/8/2007 against debit transaction( second time). This indicates twice charged on my credit card by IABE, USA.I had applied for chargeback to SBI credit card division, charge back dept, Gurgoan on sep 11 2007. Mean while temporary credit was given for the disputed transaction. Charge back process was initiated against IABE, USA. SBI charge back department claimed charge back and debited the above said amount through IABE merchant bank processing at pay pall on October 6, 2007. As the amount has been debited from IABE account, the same should have been credited back to my account by SBI. Surprisingly, bill statement dt 6/11/2007 showed reversal of temporary credit and again showed debit of of amount Rs 13, 313.64.

I have been following up for the last 11 months to credit the amount back to my account. As usual I have been paying the EMIs ( Rs 1232 per month) for the original transaction. SBI statements show the wrong billing continuously charging interest . This really objectionable and unjustifiable. In the entire process, your behaviour and attitude is to victimize the customer. I have suffered a lot. You have put me lot of agony. I don’t want your card services from now. I have enclosed the broken card also.

Kindly look into the matter seriously and settle the issue.



Dr.GVRK Acharyulu
SBI card No: [protected]
I have already cancelled my card one year before and have surrendered my sbi card long back due to many resons but to my surprise i still get sms/leters- recently i received a sms saying that some amount is in credit kindly clarify the same
Dear Sir
I have been wrongly charged for delayed payment on my credit card no.[protected] as I had not rec eived the monthly statement.I had paid when contacted by the collecting agency on the understanding that charges for delayed payment would be waived.Please rectify the mistake in the next statement and confirm.
Yours faithfully
SurainSinghDhanoa
I had a SBI Credit Card from Oct-06 to Sep-08. In the month of June-07, an amount of Rs. 770 by some email has come in my statement. For the same I complained to their customer care services and paid them the balance amount due against me. They had not taken any action after 2 complaints to customer care.

After that in Oct-07, I have mailed to customer care and head cards also. But no answer from there also. Now after 2 years, They are showing Rs. 9032/- due against me.

They are not ready to reimburse the entire amount.
Now I am getting irritated with this problem.
What should I do? Could someone guide me?
MY SBI CREDIT CARD NO. IS [protected].
I HAVE MADE NO TRASACTION ON THIS CARD.I HAVE NOT ACCEPTED/RECEIVED ANY INSURANCE POLICY. CO. TILL DATE COULD NOT SEND ME ANY TRANSACTION STATEMENT.CO DEMANDS RS. 16258.00.
WHY SHOULD I PAY THIS AMT.

OMPRAKASH RAWAT
M.NO [protected]
Dear Sir
It is my 19th complain to you, I am not getting monthly bill, despite my various reminders and telephonic request to call center, rather you are keep sending bills not adjusting my payments. Although I am paying bills but now I will not pay any bill still you send bills since july 2007.Moreover some times although I am handingover the cheques to your cheque collector, it is said my cheque is lost and interest is charged and I had been compelled to give fresh cheques.My card points gift had been asked 6months ago nothing is received as yet.


Please look into the matter on priorityplease.


Yours faithfully

Utpal dutta

SBI Credit Card — CHARGING FAKE PENALTY

Sir--
This is to bring your kind attention that 5 years back I submitted my SBI CREDIT after get to know the procedure from their customer care. No due was pending and I did not renew the card for next annual year. Till date they did not send any settlement letter. And very recently, they are charging me Rs. 10,000 for penalty of keeping my account. How it is possible. They repeatedly giving me the telephone cal demanding the money. Since I have no document and the copy of my declaration letter. Therefore, I cannot remember the No. of card and no letter is given to me till date. Please take the necessary action against their unscrupulous activity please tell me guideline to proceed and handle the matter.My Telephone No.-- [protected]. KOLKATA.
Posted:[protected] by Sujit Dutta Roy Send email
CHARGING FAKE PENALTY
Sir--
This is to bring your kind attention that 5 years back I submitted my SBI CREDIT CARD after got to know the procedure from their customer care. No due was pending and I did not renew the card for next annual year. Till date they did not send any settlement letter. And very recently, they are charging me Rs. 10, 000 for penalty of keeping my account. How is it possible?. They repeatedly giving me the telephone cal demanding the money. Since I have no document and the copy of my declaration letter. Therefore, I cannot remember the No. of card and no letter is given to me till date. Please take the necessary action against their unscrupulous activity please tell me guideline to proceed and handle the matter.My Telephone No.-- [protected]. KOLKATA.
BILL DT. 20/01/2010 CONTAINS FOLLOWING WRONG ENTRIES WHICH DO NOT PERTAIN TO ME . (I)ENTRY DT 04/01/2010 FVG VODAFONE ESSAR MOBILE NEW DELHI RS.3000.00 ,(II)ENTRY DT.04/01/2010 GVG VODAFONE ESSAR MOBILE NEW DELHI RS. 3000.00 AND(iii) ENTRY DT. 05/01/2010 VODAFONE ESSAR MOBILE NEW DELHI TOTAL WRONG ENTRIES FOR RS.9000.00 HAVE BEEN CLAIMED IN THE ABOVE BILL. PLEASE IMMEDI ATELY RECTIFY THE BILL. MY SBI CARD NO. IS [protected] FVG A.L.ARORA WITH REGARDS ALARORA
I WERE TAKEN CREDIT CARD FACILITY FROM SBI WHOSE DETAILS ARE, CARD NO IS [protected] AND EXPIRY DATE 10/08, I DO LOTS OF PURCHASE FROM THAT CARD BUT ALSO I PAY THE FULL WITHIN THE DUE DATE, EVERYTHING WAS GOING SMOOTHLY BUT SUDDENLY I SAW THAT THEY CHARGED ME SOME AMOUNT AGAINST SOME INSURANCE WHICH WAS OUT OF MY KNOWLEDGE, I HAVE ASKED THEM FOR THE SAME BUT I CAN'T GET ANY PROPER RESPONSE FROM THEIR SIDE, SO I WAS NO CHOICE EXCEPT STOP PAYMENT, AND I DID IT, EVERY MONTH THEY SEND BILL WITH ADDING PENALTY AND LATE FINE.
THERE LOCAL OFFICIAL CAME TO ME AND TAKE MONEY TWO TIMES ON THE NAME OF SETTLEMENT, BUT THE DONT DO ANYTHING.
Dear Sir/Madam,
I am using SBI credit card last 6 or 7 years and this card is life time free card,this information given to me SBI credit card agent.Every year i got a bill in May month with annual charges.After that i called to SBI credit card customer care then company reversed the charges.But this time ,i face the same problem with SBI credit card again i called the company's customer care then company is saying he will not not reverse the annual charges.Company is saying that this scheme is close and you full-fill the annual charges but my card is life time free cardWithout notification he stop the life time free charges.Kindly help me.
Thanks and regards,

Manoj Kumar
Credit card no [protected]
yes the same problem with me .sbi card is worse among credit card avoid them
Dear Sir
My self is DEVANAND PANDEY and my credit card number is [protected]. According to My monthly statement of month May & June
25/04/2011 FRIEND FINDER KN RS.920.48
25/05/2011 FACEBOOK.COM*DAZ5322VB WWW.FB.ME/CC IE RS. 471.33
26/05/2011 FRIEND FINDER [protected] [protected] CA RS. 938.29
18/06/2011 FIN CHARGE ON RETAIL RS. 245.72
18/05/2011 FIN CHARGE ON RETAIL RS. 203.87

ALL THE ABOVE PAYMENT SHOWN IN MY CREDIT CARD BILL ARE NOT TRUE. ALL THE ABOVE TRANSACTION ARE FAKE. SO, PLEASE CONSIDER MY COMPLAINT AND BY DOING SETTLEMENT IN MY BILL , SEND ME NEW BILL BY DEDUCTING ALL THE ABOVE TRANSACTION .
I KNOW THAT SBI IS A GOOD GROUP AND I BELIEVE MY COMPLAINT WILL SETTLED ASAP.
AS I AM REGULAR AND GOOD CUSTOMER OF SBI .

WITH REGARDS,

DEVANAND PANDEY
[protected]

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