[Resolved]  State Bank of India — ATM PIN issue

Address:

Gwalior, Madhya Pradesh

My mother has opened a S/a account at Industrial estate, Tansen nagar branch of SBI & received a ATM with PIN but my mother was unable to use this card but messages flashed as wrong PIN. And she had complained against same to said branch. And bank employee of concerned deptt. had suggested to fill the up the form for another PIN request & again my mother had failed to transaction on her account & the problem was same as earlier one. And then bank suggested for request of new ATM cum PIN but again this problem had repeated & suitable deductions had been made against her request of ATM cum PIN from the saving account, And my mother had complain about same to concern deptt. in written but action had been taken till time.
Request you to help or shall I go to consumer forum.

Regards
Shailendra singh kushwah