[Resolved]  State Bank of India — TRANSACTION NOT COMPLETED BUT ACCOUNT DEBITED

Address:Gwalior, Madhya Pradesh

RESPECTED SIR, MY NAME IS BACHITTAR SINGH FROM GWALIOR , MY SBI SAVINGS ACCOUNT NO IS : [protected], ON[protected], I AM SHOPPING ONLINE USING MY STATE BANK ATM CUM DEBIT CARD NO:[protected] ON www.myntra.com , AFTER FILLING UP MY CARD DETAILS IN SBI PAYMENT GATEWAY, THEN I FORWARED TO 'CONFIRM' MY CARD DETAIL WHEN I CLICK ON 'Confirm' Tab , After Some time there is showing an ERROR that 'transaction is unable to process, null-error unable to fulfil my request, Server 03, down' , My account is debited for Rs.730 But the merchant is not recieved my payment till now, I have no transaction no. or reference no. When i call up STATE BANK CUSTOMER CARE, they said me to contact my home branch, but I am in gwalior and my Home Branch is in Haryana, Please help me to comr out of this Problem, AND I want to tell you that Donot shop online by Your STATE BANK DEBIT CARD, it is bad service for customer. THANKS
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Aug 14, 2020
Complaint marked as Resolved 
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