[Resolved]  State Bank of India — unauthorized and illegal demands from SBI cards and payment service pvt ltd

Address:

Kottayam, Kerala

From,
Sogi Thomas
Puthuppallil House
Ponkunnam Po
Kottayam Dt , Kerala.

To,
Grievances Cell
SBI Cards

Sub: Complaint regarding unauthorized and illegal demands from SBI Cards and payment services Pvt. Ltd.

I was a holder of SBI Card No.[protected]. I was not using the card and hence one Mr.Naveen Gupta, Senior Manager Law and Recovery issued to me a notice dated[protected] requesting to settle the outstanding dues of Rs.2,127/- before[protected] to close the account as a one time settlement offer. It was instructed to make payment by cheque favouring my SBI Card No. and accordingly I sent a cheque for the same amount dated[protected] bearing No.190624 drawn on HDFC Bank. Afterwards nothing was heard from SBI cards for a long period. After few years I received a lawyers notice in the year2008 demanding a huge amount without considering the payment I have already made. I have given replay to that letter stating all facts narrated above. Again now the SBI cards has issued a notice to me with a threat of arbitration case for realizing of Rs.33056.37/- on account of SBI card which was closed by remitting entire amount in the year of 2004.The demand made by SBI cards and payment service Pvt Ltd is illegal and with ulterior motive to extract money which is against the rules laid down by the R.B.I and in violation of the guidelines. Therefore your good selves are requested to enquire in this matter and take appropriate action against them from extorting money from the poor and sincere customers like me.

Kottayam
Yours Faithfully,


Sogi Thomas.