[Resolved] State Bank of India — asking for payments even after i have paid my outstandings | |||
Dear Sir This is regarding my SBI Card [protected]. Brief history: Earlier i was using sbi credit card but there services were really poor as i never use to get my card satement on time. I had complaint for the same many times with sbi credit card department but never got the result. The record of the same is with the sbi credit card department as whenever anyone calls the customer care or vice versa all the calls are monitured and a record is always maintained. So as a result of the poor service i never use to get updated with the due date of the payment. And most of the time on reciving the call by sbi card executive i use to pay or they use to send their executive at my office to collect the payment. And if there were some late payment or finance charges put on my account because to non payment on the due date, as it was there fault, sbi credit card executives when required had always waived those extra charges. Now as i was fedup with the poor services i once for all paid all my dues and requested no clancel my card and never used it again. But sbi credit card executives and collection department executives made a wrong comittment by not waiving the extra charges and never calcelled my card. Which Resulted in adding of the finance other extra charges to my credit card account. Now ever month i am distubed by the sbi credit card executives and evrytime i explain the same things. Now i am fed up and sick of all these calls. Kindly check my account if there is any pending principle amout due, being authentic, i will pay everything. My request is that considering that i am innocent, kindly waive all my finance and other charges from my credit card account.I will not do any kind of settlement with the bank as people who do the fraud, who are not good paymasters and are inauthentic do the same. Also i know that if anyone does the settlement, he looses his creditability and gets a negative sataus in the SIBAL and due to which he will never be able to get a credit facility of any kind from any bank. I wanna make you very clear that I will fight for my respect and creditability no matter i have to go the consumer court because i am innocent and for me my respect is the most imp. and its hard earned. And its my right to owe my respect. Hope sbi bank satisfies and helps its customers and is not here just to squzee money from the innocent. KIndly do the justice with me and will waive all the charges as its really humiliating and tourchering which gives me a real mental stress. Regards Ankur Sood [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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