[Resolved]  State Bank of India, Parliament Street Branch, New Delhi — Cheque Returned (Dishonoured)

Dear Sir,
The details are as follows:
1. Cheque No. 806544 dated 15.02.2010 of IOB,Rajapuri Branch Dwarka for Rs. 5000=00 was submitted to SBI, Parliament Street Branch in favour of "SBI Collection Account NPS Trust" on 15.02.2010.
2. Received a call from Mr. Suman, to whom the cheque was submitted (Ph:[protected] on 19.02.2010 stating that the above cheque has been returned with the comment "43 - Cheque is out of allocated range"
3. Contacted the above IOB branch on 20.02.2010 to ask them reason for this comment. The Branch Manager categorically stated that the above cheque was never received in their branch hence they are unaware of the above comment
4. Collected the cheque from SBI on 22.01.2010, and tried to get clarification on the comment. Unfortunately nobody in the depatment of SBI could explain what it meant - shameful isn't it. 5. I am asked to contact the concerned IOB branch to get clarification.
6. Lodged a complaint with banking ombudsman on 22.02.10 via net.
7. IOB contacted today (25.02.10) saying I had lodged a complaint and saying it was mistake of SBI. Nobody is owning the mistake. What should I do. Can I get compensation for the agony created. Is there any authority in SBI who can be contacted.

Looking forward to your kind solution

Regards

A. K. Dhar
Mob: [protected]
Mob: [protected] R:[protected] e-mail: ak.[protected]@rediffmail.com
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Aug 14, 2020
Complaint marked as Resolved 
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