[Resolved]  State Bank of India — SBI - Charges

Address:Pune, Maharashtra

SBI is not giving prior information about changes that are getting debited from customer’s account.
On 29-May-2010, I asked for a duplicate passbook as my original one been lost. I have been asked to give a written request. I did same and took a new passbook from "Customer Mitra" counter. Next day, I saw(online) 100/- Rs have been deducted from my account : No one told me about 100/- charge to get a duplicate passbook.
On 31-May-2010, I put a online request thru OnlineSBI.com a cheque book (previous was issued in 2007). 2-3 days later I saw 75/- Rs have been deducted from my account - there is no information on request page about charges.
On 09-Jun-2010, I deposited some money from a SBI branch which is very near to my office. A day later I checked my account and saw 50/- Rs been deducted from my account due to Intercity Transaction - Again the person who accepted my money has not inform me about this changes.
At the same time, I saw a labor boy who put 500/- Rs into his account so his family in his village could get that money but he also deposited money without realizing that his family would able to use only 450/- Rs.
I DON’T HAVE ANY PROBLME WITH CHANGES BUT THE ONLY THING THAT THY SHOULD GIVE PRIOR INFORMATION. SUCH INFORMATION COULD BE HELPFULL FOR PEOPLE LIKE LABOR BOY.
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Aug 13, 2020
Complaint marked as Resolved 
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