[Resolved]  State Bank of India — Charged double on debit card

Address:

Pune, Maharashtra

I would like to bring to the attention of SBI bank authorities that I was charged doubly for 2 transactions in May 2010 and after repeated complaints, a visit to SBI branch, a ameeting with the finance officer also hasn't resulted in any action.The amount is about INR 422 but, the amount of time, energy, frustration, calls and effort invested is much more.

In the ads you people proudly say that its the people's bank right from a top executive to a poor farmer...But in reality you cannot help

Dear people please beware of this bank's pathetic customer service:::if you have your account opened in one city and are travelling or posted in the other city and have any issues....calling customer care will not help....they ask you to go to the branch where your account was opened....In the age of core banking, does anybody want this? I dont think so.....

Is there any soul out there who can genuinely provide customer service and help me out

Regards
An unfortunate SBI account holder