[Resolved]  State Bank of India - Saving Bank Account and Locker Facility — Savings Bank Account and Locker Facility.

Place: Bangalore - Outer Ring Road, Sarjapure, Near Shobha Apartments.
Date and Time: 14 July 2009, 12:35pm.
We wanted to open a saving bank account and avail locker facility in recently opened (1st July) SBI branch at Outer Ring Road, Sarjapure, Near Shobha Apartments, Bangalore. We asked at reception that we want to open a saving bank account and avail locker facility. The gentleman at reception said that for saving account you need to fill this form and for locker you need to talk to Branch Manager. So we went to talk to Branch Manager for locker facility first. When we asked for locker facility, he said that you will have to make an FD of Rs.100k. To which, I asked, is it by law that I have to make an FD. The Manager said No, but in order to recover the cost of locker we are asking our customers for this FD. I said, sir I don’t have this big amount but having locker facility will surely help me from security point of view. Then the manager asked ok then can you make Rs.70K FD. I said again the same thing that sir I don’t have this big amount upfront to make FD. Ultimately, the branch manager said you can leave your name and contact details with me and I will contact you as soon as the locker is available. Means, If I have FD to make then you have locker facility otherwise you don’t have locker. :-)

Moral of the story:
Someone may say its business or its the sheer case of black mail from the bank and bank officials, well its the way one looks at it. Also, this has no offence to anyone and to whom so ever it may concern. Besides that, I also believe that nothing is going to happen to the bank nor the branch manager or anyone. If you need to find the proof then check the FD's made by the persons who has availed the locker facility.
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Aug 14, 2020
Complaint marked as Resolved 
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SBI Bank — saving s bank account

Dear Sir,
I opened an account in sbi, at sastri nagar branch, chennai with out cheque facility in 2006
I thought that with out cheque facility service, min balance is rs 500/-. So I saw to that always keep up min balance
Last year September, my card service has been cancelled .when I approached the bank they said the reason that -not keeping of min. Balance in account
This year April, I again approached, and they said I have to pay rs.1800 /- to restore my account. The account has rest 1200 in credit. So I thought of open a new account in my nearby sbi branch.
Is it o.k. or is there any way of restore the old account with out paying any amount.
i am mr. susila kumar das i want a new sbi saving account for money saving . please kindly do the needful.
i need for application form for saving bank new opening account. kindly help to me
Place: Bangalore - Outer Ring Road, banshankari 3rd stage,
Date and Time: 10/10/2009, 1:15pm.
We wanted to open a saving bank account and avail locker facility in SBI branch at Outer Ring Road, banshankari 2rd stage, Near bsnl office, Bangalore-85. We asked at reception that we want to open a saving bank account and avail locker facility. The gentleman at reception said that for saving account you need to fill this form and for locker you need to talk to Branch Manager. So we went to talk to Branch Manager for locker facility first. When we asked for locker facility, he said that you will have to make an FD of Rs.5lack for small locker. To which, I asked, is it by law that I have to make an FD. The Manager said No, but in order to recover the cost of locker we are asking our customers for this FD. I said, sir I don’t have this big amount but having locker facility will surely help me from security point of view. Then the manager asked ok then can you make Rs.1 lac FD. I said again the same thing that sir I don’t have this big amount upfront to make FD. Ultimately, the branch manager said no we dont have lockers all are alredy in use. Means, If I have FD to make then you have locker facility otherwise you don’t have locker. :-) why you peoples are doing like there is no solution for this problem.
before three months i purchased gold from icici bank when enquired about the rate of gold they said that that day rate is applicable to purchase gold and bought the gold without any hesitation and consultation, after purchasing from there i went to axis bank and purchased goldand to my disgust and dismay i found the rate variation of more than thousands and the axis bank gave me discount of 3% but when enquired with icici they said themanager was not available hence they cant decide about discount, and eventually they gave me wrist watch as compliment to shut my mouth. In this case it is very clear that the banks also do robbery in daylight and that is also with permission from the govt. but when i posted the comment with icici they said that the rate that day was banks rate of gold, not the rate fixed by the government or any authorised people. i am posting this comment so the people like me are not taken for ride. please stop this nonsense someone is listening or not
can we post such complaints of Bank Managers blackmailing to open a FD to get a locker facility in any legal forum?
Banks' complaints can be done to Ombudsman of Reserve Bank of India...Please take your case in written there and file and take acknowledgment receipt...
I too had the same experiance from SBI Jeevan Bima Nagar Branch of SBI. The officer concerned asked to make an FD for 1 lakh, puchase one gold coin, Join the SBI Insurance payint a premium of Rs 5000/- per month. This was not affordable and I couln't avail a locker facility.

People of authority in SBI should look into this and curtail and arm twisting practises of some personals working at their own whims and fancies.

What is laid down rules for aquiring a locker, we do not know.

Thomas C Ninan
I approached SBI - HUBLI of karnataka for a locker facility, I am a Sr. supervisory staff in Rlys, i have SB account in the said bank for the last 7 years and my salary is being credited in the same bank. The bank official said that making FD for getting a locker is mandatory. i dont understand what rule had given them the right for forcing for FD to give a locker, where as other banks are forcing for FD for giving locker facility
The same thing is happened withme at SBI HAL Branch Vimanapuru and he asked me deposit 2L In FD
This how it is happening now..today i went State Bank of Mysore, SBM Colony Branch, Bangalore for Locker facility..last week when i met the manager he asked me to come on weekdays, as he was very busy on saturday. Today i met him and he asked for 150K FD for Locker and at the end he agreed for 100k. to my shock they are charging rs.2500/- pa..it seems too much..but who will question them...if you question you won't get any service...all the Banks and PSU's are working like a Govt Departments...i do not know much about law..if any body takes up this issue with the concerned..it will be great help for people like us.

Devaraj Bhat
Same case happend with me in HDFC bank, sharjapur road.that fellow become very rude and ignore us when I disagree for investment without tax saving.
State Bank of Mysore, AECS layout bangalore is asking 50k as term depoist for 3 years to avail locker .There procedure is also very tedious we need to get the stamp papers for agreement . useless bank cant they help customers with these routine things which is required by all the customers...
FD is needed when the branch manager sees any risk in giving a locker, but the min. amount of the FD should b 3 times 1 year rent..nobody can ask for 100k or 70k FD. this is wrong and if any branch is following this.it should be reported to higher authorities
How many of you will be willing to hire the service of a pvt firm exclusively maintaining locker facility in bangalore?
Folks, I too made an inquiry in HDFC Bank branch in Koramangala and the stance was to have 60K investment made in order to avail locker facility. Strange, but I am open to doing a bit more research as to why they ask so...
I too had the same experiance at SBI Jeevan Bima Nagar Branch. The manager asked me to make an FD of 1 lakh and take one SBI Insurance plan for a premium of Rs 5000/- per month. I could not afford this, hence was unable to avail a locker.

Can we lodge a complaint at Consumer Forum?
Yeah, FYI :Just read the guidelines from RBI to avail the locker facility."http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=454"
Even I have gone through the same pain while asking for a Locker facility I had been asked for the same .
I GONE TO STATE BANK OF INDIA - HULIMAVU BRANCH (Newly opened) and ask for Locker Facility, , , They told Lockers are available BUT A FIXED DEPOSIT OF Rs.5, 00, 000.00 (Rupees : FIVE LAKHS) is needed ; I ask why so big amount is required for the Lockers, they told that there is a huge demand of Lockers in this area so we are demanding for the same...and it cannot reduce.

How Can we lodge a complaint at Consumer Court or Forum? and is it legal to complaint or not...?

Please Reply...
Nirmal Malviya
Contact No. +91-[protected]
email - [protected]@rediffmail.com
I had gone to SBI, Tardeo Branch, Mumbai and I was asked to have at least Rs 3 lakhs cash in my savings account before giving me a locker account.

While I understand the high demand of lockers, I believe the process of giving an account to the one with highest FD/cash in savings is wrong. Especially, from the "Bank for every Indian". The solution can be either a lottery system or just simply a queue system. The current model is more like a bidding system or even a form of extortion.

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