State Bank of India — Non Availability of the clerks in counters

Address:

Chennai, Tamil Nadu

SIr,

We went to Sholinganallur SBI branch around 11.30 in the morning to deposit the cash.It took 3.5 hrs for us to complete the transaction due to the non availability of the clerks.Though the number of counters in the branch is 5,only one counter was active at a time.It is totally horrible as we cannot wait for such a long time for doing a single cash deposit.When we checked the clerks who are working in the bank,they replied inturn that there are only two staffs allocated and they cannot do anything from their end.Will SBI take any steps to overcome the issue?

Regards,
A SBI Customer
Date:22/02/2012