State Bank of India — Still not provide my Security policy

Address:

Chennai, Tamil Nadu

I have buy Education loan in 2004 year, i have migrated my uncle LIC policy in the time of loan process . I have completed my loan one year before. I have buy 2 laks loan but i have paid 4 lacks amount. I have completed my loan with out due. But still the SBI bank new washermenpet branch provide the LIC Policy. I Have complained many time to the manager through letter. But still manager not care my issues even he is always irritate me. Please take the action