[Resolved]  State Bank of India — Service Charges & Insurance

Address:

New Delhi, Delhi

More than 6 years ago I was using a SBI Card no. [protected] and that time they were imposed annual service charges in the statement, inspite of their commitment for lifetime free of service charges of the card and that time I was destroyed the card and submitted that card alongwith the request letter to surrender the same. Unfortunately, I have not taken any proof of closure submission and shifted my communication address. In the month of November, 2010 I have received a call from the legal deptt of SBI card, that there is a outstanding of Rs.18,547.57 in my above card. After that I have communicated to customer care regarding the detail, they intimated me there is annual service charges, insurance charges with intt of that card which is not using by me. Then I have submitted written complaint with the mail to feedback.[protected]@ge.com about that and they have replied to me on 21.12.10, if I paid a sum of Rs. 1144.91 they will reversed the remainig outstanding from my card accordingly I have paid the same. But till now they are not ready to reverse the remaining outstanding from the card.

Regards,
Sandeep Atta
Plot No. 13/IIA, Vaishali, Ghaziabad (U.P)
Mobile No. [protected]