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State Bank of India - SBI Internet Banking hacking and fraud

 
2 Reviews
User
  rajeshkokil on Jan 9, 2011
Sir,
I have account State Bank of India, Vita branch. In December I have activated my internet banking account. After activating internet banking I have not transferred any amount to any third party account or not done any internet banking activity. Only I have viewed my account balance twice or thrice and changed passwords issued by SBI. I found that on 13 Dec 2010 somebody transferred Amount of Rs. 6000.00 and Rs.220.00 to Mr.Rajkesh Kashinath Patil on Borivali East Branch of SBI. This conman added this account as third party beneficiary to me profile and transferred amount from my account.
Here I want to inform, I have not added this account as third party beneficiary and don’t know this person. I have not disclosed my username and both passwords to anybody. I doubt that this hacker hacked the webpage of SBI online and get all passwords and duped me and many people like me.
The SBI do not accept fact that its website is hacked and refuse to take responsibility. I want my money back.
I request you look into matter.
I have given complaint in written to local branch in Vita city as well informed to Borivali East branch of SBI.

Rajesh Kokil
Complaint comments 1 Comment     Updated:
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N Jan 31, 2011 by
User
aky_mk@yahoo.co.in State Bank of India  - India
 

Internet scam - State Bank of India

My friend have also experienced the same.This happened in Mangalore. On 28th of Jan 2010 he got a call from a lady saying that she is from SBI customer care and she is calling with regard to their security enhancement.She said him that he will soon recieve a code from the SBI to his cell phone and she said she will call him back to take that code. He recieved a message in which it says "You have added SBI SECURITY as the Third party for the fund transfer. Security Code is XXXXXXX". Then the lady called and asked for the code. He disclosed the code with the lady. The lady said you will recieve another code in a message to your cell phone once the security feature is activated. Soon he recieved another message said something like this "Security code for third party money transfer for SBI SECURITY is XXXXXXX". The lady calls again and asks for the second code. He gave the code to the lady. The next message he recieved on his cell phone was something like this " An amount of Rs. 40,000 is debited from your account". When he called that number back it was switched off. He contacted the bank immediately to stop the transfer. But the bank officials said it was credited to an account in Kolkata. That account(Kolkata account) was opened just on 24th of Jan and they have also withdrawn the cash(40k) 20K in each transaction in an ATM. Also the bank officials said there is no photo associated with the Account. It is under the investigation now.
QUESTION IS:
1. WITHOUT GIVING HIS USERNAME AND PASSWORD HOW COULD THEY ACCESS HIS ACCOUNT ONLINE?
2.IS IT POSSIBLE TO OPEN AN ACCOUNT IN SBI WITHOUT PROVIDING PROPER ADDRESS PROOF AND PHOTO?
3.IF IT WAS THE WORK DONE BY HACKERS WHY WOULD THEY WANT JUST RS. 40,000. THEY COULD DO CRORES BY HACKING?
4.IS IT POSSIBLE TO HACK SBI SERVER?
5.IS THIS THE WORK OF ANY SBI OFFICIALS?

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    State Bank of India - SBI Internet Banking hacking and fraud