[Resolved]  State Bank of Patiala — WRONG TRANSACTION

Address:

South Delhi, Delhi

Hi,

This is to inform you that I Anup Kumar Shrivastava has an account in S.B.I branch. { A/C No:[protected] }.
On 29th January 2010 I used my ATM card at an ATM machine of SBI Patiala {Kalkaji Govindpuri, New Delhi- 19} to withdraw cash, however the machine got stuck and I was not able to punch the amount, I wanted to withdraw. Later that evening I got a message on my Mobile stating that Rs 4000 has been deducted from my account by the mode of cash withdrawl.

After my complaint {Complaint nos: AT[protected] & AT[protected]} to the customer care of SBI, I got my money reimbursed in my account in the month of March 2010.

This Money was deducted again from my account. Later when Checked with the manager of my home branch(purana bazaar Dhanbad Jharkhand), I was informed that according to SBI Patiala the transaction was right and there was no issue.

I would like you to kindly look into the issue and get it rectified, as soon as possible, as SBI Patiala is not ready to provide me any details.

Please look in the case and get the money reimbursed in my account as the transaction never happened and I never took out the cash.


Looking for you positive and early reponse!!!!


Thanks & Regards
Anup Kumar Shrivastava
Mobile # [protected]