Student — Poor service quality

Address:

Coimbatore, Tamil Nadu

Sir,
I would like to bring to your attention about a very bad practise in TNSTC buses.
Today afternoon, i boarded bus no:59C from Gandhipuram Bus stand at 12:15pm.The bus was supposed to reach karunya by around 1:15-1:30.
Till Alandurai ( a place on the way to Karunya ) the bus was travelling on time. But when it reached Alandurai, the bus stoped for more than 15 minutes for the drivers to have food. It should also be notted that this place Alandurai is hardly 15 minutes from Karunya. Cant these drivers wait till they reach their destination to have their lunch.............? Why do they have to make alll the passengers to wait in that hot bus for so long and torture us.....? Because of this stupid practise, i missed my meal from hostel mess..... Already i'm angry on TNSTC for doubling the transportation fare just for the saking of generating revenue for the government which they spent senselessly and recklessly on freebies which the political partiews promised during elections..........! Along with that , because of these stupid practises of the drivers and conductors, u people are increasing our expenses.
It should also be noted that, there are hotels in karunya also where drivers used to have food regularly..,.... Those drivers will defenitely not die if they wait for 15 minutes to complete the journey and then have food.And todays was not an isolated event. I've already suffered many times because of the same reason......
Hence kindly make sure that the drivers should complete their journey before having their food (atleast when the travellin time is less than 1.5 hours). Do atleast this favour for us.....pls......