Extremely Poor Customer Service
We bought recliner from Style Spa Ghatkopar branch. It developed issues post 3 months of buying it. We kept calling Style Spa from that day to come and fix the issue before it spreads. No one came for more than a year even after calling them on every 2nd weekend. Sofa technician finally came after an year and gave us a quote of Rs 11,000 for fixing it. When we reached back to Style Spa, they said we will have to shell out the money since the recliner is out of warranty period.
It is so frustating, since Style Spa never visited us in the beginning when our recliner was within warranty period the problem became large and now we are being asked to shell out Rs 11,000.
We are not ready to do so.