[Resolved]  Sukam — Urgent complain

Date: 04/07/09.

To,
SUKAM Invertors.
Service Department.


Sub: Complain.

Dear Sir,
This is in relation to our Inverter of your company purchased dated 16/03/09, model Smiley (1400 VA), Serial Number: [protected] with the name of JET ROADLINES CORPORATION. P-9 New C.I.T Road. Kolkata-700073.

In this regard we would like to once again remind you about the improper working of the said unit. The said unit, as complained before, was giving troubles regards to the very dim light on power cuts compared to the same make and model installed at our home.

In this regard we are third time sending you e-mails but there is no action taken on your behalf.

Currently, the same unit is giving trouble since yesterday and lastly the unit got damaged due to non functionality of Relay as the matter was brought to the knowledge of INSTALLATION person and he came to check the unit.

At present the unit is lying pending and we need to suffer during the power cuts a lot as the unit is not in use now.

Hence we would request you to take some timely action and change this defective unit to avoid further inconvenience.

In this regard, if no action is taken within two days of receipt of this mail we would deal this matter strictly with no mercy.

Looking forward for your positive feedback.

Thanking you.

Yours Faithfully,

Mitesh Agarwal.
Contact: [protected].