[Resolved]  Sun Direct — Recharge and activation problem

there should be recharge and activation facility for the customer. Once if it is deactivated, it is not gettting activated automatically after recharge by net.

worst i rechargd 4 days back...

how fare to recharge 6 month?

Hi, If any guys need help to recharge please email me.

SUN DTH — TOPUP problem

Hi,

I have taken the SUN DTH in Thane Maharashtra in the month of April 2009. During the setup I requested to activate basic TELUGU package and they said OK and recharged it to TAMIL. Irrespective of several calls their dealer has not responded properly. Then I called the customer service and they say it can be re-activated only during the next renewal.

Recently I thought to activate and add-on so I topup with 50 Rs through online. Surprisingly it was not added to my balance and I called them multiple times and they say their system is not working properly and ask me to call after 15 mins. The same answer is for two days and I called almost 10 times. One day they say they will discuss with their manager and kept me on hold for more than 15 mins and say it can be done by tomorrow. I checked after 24 hrs but no use, again I called their customer service and he puts me on hold without any response. For a 50 rs topup I spent 70 Rs for my calls. I even sent a mail to them through their website but no use. What to do with these people???

Sundirect — reactive

my name is c.kumar ,Im recharge my smart card no -R[protected]
MY Recharge voucher pin no-[protected] pleas take action to be active my smart card

smard card no.[protected]

pin no. [protected]

all ready iam recharge today 02.02.2010 5pm but no activation

smard card no.[protected]

pin no. [protected]

all ready iam recharge today 02.02.2010 5pm but no activation

smard card no.[protected]

pin no. [protected]

all ready iam recharge today 02.02.2010 5pm but no activation

all this sun box are active on cable network in bangladesh.stop it's immediately.

TEN SPORTS=BEFKFKHNSSQ.
ETV BANGLA=CGEKOJOKRSQ.
STAR JALSHA=GHEHLJNRQSQ.
UTV ACTION==JGEHLSNRQSQ.
SAT MAX=====ILHKOJOKRSQ.

very poor customer care service...all time busy busy...i dono..whom they were talking?

custamer care not attend the call

I activated Setmax on 12/03/2010 for viewing IPL thorugh their site. The site shows it is activated and the amount for the same is accounted. But I hav not recieved the sevice even on 14/03/2010 evening... I tried thier help lines several times. but no use " all the lines to this route are busy..."

What a poor service from themmmm.. really poor...

PLESE ACTIVATE MY ACCOUNT I HAVE RECHARGED WITH 100 RUPEES TOP UP LAST WEEK
[protected] IS SO BUSY ACTIVATE TELUGU BASIC PACKAGE

I have recharged one year subscription.but free set max IPL does not shown. my smart card no. [protected].please tell what is the problem.

plese sir forget my password smart card no [protected] ...boxnumber.H[protected] please

not activation in addon package smsrt card no.[protected]

set max channel — channel not activated

we have paid two months subscription for setmax channel from 12.3.10. i could not get setmax channel from today. Message E16 service is currently scrabled. please let me know the reason


ramanathan

IH I AM PRAKASH ALL RADE SET MAX CHANELL ALLREADE ACTIVATAT TV IS NAT COME PLESE ACTIVATAT BEALNCE 48.00 RS

Dear Sir,
I brought sun direct HD. I have recharged my account by Rs 200 today through online by using ICICI debit care. However when in call to customer care of sundirect they are saying it is not recharged and the amount balance (Topup) in sun direct record showing nil. Whereas when I check my bank statement it shows the amount Rs200 has been debited and paid to sun direct. Request you to please guide me and kindly get my topup or reverce the amount to my ICICI bank account.

When I called to the Pune dealer they are not responding neither guiding me properly.

Regards
Vinod Manchi