[Resolved] Sun Direct — Recharge and activation problem | |
I had brought sundirect dts till last month was not working.then i have brought Rs 100.recharge card but i could not recharge it .cause[protected] number not responce. Then i tried mobile recharge but no responce what can i do. Note;Smart card no R[protected] setup box no HO[protected] My Recharge card s no;T[protected] pin no;[protected] Please activate it. Regards, Janakiraman.S Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
113 Comments | |
Comments
yes. I recharged on 31.10.2010 and so many phone calls from me to[protected] for activiation for which the receiver reply is that they activate through technician within 48 hours from the date of recharge. Till today nearly 15 days have gone, no activation for me. The receiver on the other side, giving reasons is whether true or lie, beccause, every receiver on the other side assured that the activation will be within 48 hours. For complaining itself I have spend more than Rs.70/-. This shows the service is very poor to customer.
Reply
it is de worst of all brands that i have ever seen, such a shame to maran, he can better sell this out and start a petty shop if he is not able to solve the issue, i have rasied the complaint on 22 nd september IN HYDERABAD and still the issue is not resolved.
Sun Direct DTH — sun direct dth is not working
sun direct dth is not working for past 3 months and no response from customer care.if we call there s no proper response . I am really annoyed of their response... worst response from sun direct.
Regards
sandeep.s
[protected]
set of box no- [protected]-R,
Already problem complient no : 1-[protected]
Attend person - Floor p l . Anitha,
Sir,
due to for satiliet problem please you will adjus my dish, last 3 month passed this problems so already i was complient above mentioned complient number, no response to till date, kindly i request for service my sun direct dth
regards
M.Kumaresan
# 25, Sanjai gandhi nagar,
3rd street,
Chrompet,
Chennai-600 044.
Mobile no: [protected].
Already problem complient no : 1-[protected]
Attend person - Floor p l . Anitha,
Sir,
due to for satiliet problem please you will adjus my dish, last 3 month passed this problems so already i was complient above mentioned complient number, no response to till date, kindly i request for service my sun direct dth
regards
M.Kumaresan
# 25, Sanjai gandhi nagar,
3rd street,
Chrompet,
Chennai-600 044.
Mobile no: [protected].
Hi,
I have recharged sun direct account still not yet activated please do the needful my card number is [protected] channel Malayalam for one year period
I have recharged sun direct account still not yet activated please do the needful my card number is [protected] channel Malayalam for one year period
Sun Direct DTH — sun direct DTH NOT working
not getting sun direct DTH signal for past 2 days..... poor customer care service... I have recharged for Rs.110.00 to extend validity upto one month on 08.05.11 for my connection no.[protected].But, this connection is not activated for sun net work channels.Please do needful for me and send reply to this e- mail id.
Thanking you,
Thanking you,
Dear Sir,
My smard card no.[protected]
Now Belens Rs.77.44 i can't see any channel whoy
pls active my smard card no.[protected]
My smard card no.[protected]
Now Belens Rs.77.44 i can't see any channel whoy
pls active my smard card no.[protected]
SUN DTH — Service not provided by SUN DTS
I am SUN DTS customer my Sun card number is [protected] . I recharge my SUN DTS account on 21st July 2011for six month plan with free of one month but they are not provide the service on till date . we already inform to customer care but then ignore the issue the entire time . I shared some complain number with date :14th August 2011 complain number is 1-[protected]
20th August 2011 Complain number is 1-[protected]
21st August 2011 Complain number is 1-[protected]
Every time they committed that your problem will have to closed before 24 hours . but this is pending on till date .
I request to you please close this issue and charge the penalty that they provide the three month extra service without fee. I will very obliged to you for taking the necessary action in this regard
SUN DTH — Regarding Activation
I have recharged my no. for Rs.1000 on 10/2/12 order id R[protected].But it is yet credit to my account. SO I raised om Saturday complaint no, 1-[protected],
I was told it will be done with in 48 hours,but did not get any response.
When I called again on 13/2/12 they told it is at back end they will correct it as soon as possible by end of day and
gave new complaint no.1-[protected]. so when your 48 hours gonna end?????
you guys will deactivate on time. why not activate as soon we recharge?? Is there any compensation for this delay???.
These are the SMS which I got,
SR # 1-[protected] for complaint >Balance not credited on 2:41PM on 13/2/12.
SR # 1-[protected] for Enquiry >Information on Open SR Status not credited on 3:32PM on 13/2/12.
SR # 1-[protected] for Request >Escalation on 3:33PM on 13/2/12.
SR # 1-[protected] for Enquiry >Information on Open SR Status on 2:32PM on 14/2/12.
SR # 1-[protected] for Enquiry >Online Walk - Through on 2:48PM on 14/2/12.
Whenever I contact them they gave same answer saying its at backend, Those people will contact you as soon as possible. I really dont know when there 48 hours will get over. Can I get compenstaion for this delay???
Please help me.
Regards,
Rakesh
dears
pls dont buy any sundirect new connections, better go for airtel, TATA, Relaince, or any other u like, but dont buy sun direct, very very stuppied company packages, i have paid 3090 packages, subscrabtion for 12 months, mother chod sales man Mr.Hanumanth, contact no [protected].
pls dont buy any sundirect new connections, better go for airtel, TATA, Relaince, or any other u like, but dont buy sun direct, very very stuppied company packages, i have paid 3090 packages, subscrabtion for 12 months, mother chod sales man Mr.Hanumanth, contact no [protected].
Sun Direct customer care is deaf & dumb.They are very slow in activating but particular about cutting off the services without informing. They are not following the terms and condition. The chennels which were guaranteed in the catalog are also cut.
I have recharged for Rs.150.00 to extend validity for next month on 27.05.2012 for my smart card no [protected]. But, the service deactivated on 29.05.2012 at 12.30P.M. after deducted my A/C balance. Please do needful for me and send reply to e- mail [protected]@gmail.com.
--subrata singha 9/38, Paulbagan Lane P.O.Belurmath, Howrah-711202 Ph No. [protected]
I have recharged for Rs.150.00 to extend validity for next month on 27.05.2012 for my smart card no [protected]. But, the service deactivated on 29.05.2012 at 12.30P.M. after deducted my A/C balance. Please do needful for me and send reply to e- mail [protected]@gmail.com.
--subrata singha 9/38, Paulbagan Lane P.O.Belurmath, Howrah-711202 Ph No. [protected]
After recharging 3 month malayalam basic plan it is not activated. I tried to call center many more time i never get them. I spend more money from my phone. Sun direct is low price but customer care center is not good. my smart card no: is [protected]
what is happining to the recharged amount ?
The activation period is shown !! but not to view by the tv so so many days the amount is in vain
the software must be user friendly !!
without any kind of ambanguity !!
The activation period is shown !! but not to view by the tv so so many days the amount is in vain
the software must be user friendly !!
without any kind of ambanguity !!
Hi,
I have recharged sun direct account still not yet activated please do the needful my card number [protected] channel tamil for one month peried
I have recharged sun direct account still not yet activated please do the needful my card number [protected] channel tamil for one month peried
Hi,
I have recharged sun direct account still not yet activated please do the needful my card number [protected] channel tamil for one month peried
I have recharged sun direct account still not yet activated please do the needful my card number [protected] channel tamil for one month peried
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