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Sun Direct - I am not satisfied with Sun Direct customer service

 
4 Reviews
User
  Consumer Complaints
I don't know the sun direct is having customer support or not
eg.call 18002007575
or 044 39407575
or
https://selfcare.sundirect.in:8443/webkit_en/htmlui_en/index.html
log in address
if you try this any one you can't get connected to customer service at first time or even at 100th time
appart from this sundirect is the best DTH service
Complaint comments 3 Comments     Updated:
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Comments

 

I am not at all satisfied with your sun direct DTH service. - Sun Direct

SIR IM A CUSTOMER OF SUNDIRECT FOR MORE THAN ONE YEAR. NOW SINCE THE MESSAGE TO RETUNE AND REALIGN THE DISH STARTED FLASHING LIFE HAS BECOME MISERABLE. THE DEALER AT SHILLONG IS THE MOST HOPELESS I HAD EVE SEEN. THEY ARE LEAST BOTHERED AND NOT EVEN BOTHERED TO REPLY. THE BEHAVIOUR OF SUNDIRRECT DEALER AT SHILLONG WAS VERY HARSH.ESPECIALLY OF MR.RAVI GUPTA. NOW AFTER COPLAINING FOR MORE THAN ONE MONTH NO ONE HAS BOTHERED TO TURN UP. AT THE SAME TIME THEY TURN UP THE VERY NEXT DAY IF ANY SHIFTING IS THERE BECAUSE IT IS BEING CHARGED. SHIFTING IS CHARGED FOR RS.400. AFTER ONE MONTH NO ONE HAS TURNED UP BECCAUSE THIS SERVICE IS FREE OF CHARGE. WHAT A SAD STATE. I WILL NEVER ADVISE ANY ONE TO GO FOR SUNDIRECT. I AM PALNNING TO SURRENDE MY CONNECTION. IF THE PERSON AT SHILLONG IS UNABLE TO PROVIDE SERVICE IT IS MY SINCERE REQUEST THAT HIS DEALERSHIP MAY PLEASE BE CANCELLED.
A Jul 30, 2012 by
User
salim s  
 
I m not happy with service of sun-direct bcoz, their customer service is decreasing.They have increased the price of their packs by decreasing the number of channels.Poor quality of service, Providing of information to the customer is lacking.
N Mar 17, 2013 by
User
vamsi_uv  
 
The worxt ever DTH company. The Piracy check code HHDGLMMRSQ is coming for the last 24Hrs where you cannot change the channel, increse or decrease volume...THE WORST EVER SERVICE PROVIDER. THE COMPANY SHOULD GO TO DOGS AND THE MANAGEMENT SHOULD DIE...

THE HEIGHTS IS, THE CUSTOMER SERVICE NUMBERS (ALL OF THEM) DO NOT WORK WHILE THIS IS HAPPENING...

I HAVE DECIDED TO SPOIL THE BRAND NAME OF THE COMPANY ON INTERNET...

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    Sun Direct - I am not satisfied with Sun Direct customer service