[Resolved] Sun Direct — Signal Reception Problem | |
I am new subscriber of SUN Direct DTH Connection.The Quality of Channel Reception is amazing during regular weather, but during rainy time I have experienced off no signal Error (something like "E48 No Signal") appearing on the Television Screen.Once this happens, there is no resumption of Signal anymore and we will be able to watch the Channels only after switching Off and Switching On both the Television and the Set Top Box.I do not know whether this is how System Behaves in all the Cases, but Surely this is going to be a major SetBack if it happens to be the same in all the cases. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
78 Comments | |
Comments
my sundirect smart card no. is [protected]. All my channels is showing message service is currently scrambled.
my starplus, colors, zee cinema, UTV all channels, aajtak is even not coming in the list of channels.
Automatically all this channels disapperared from the list.
can anybody suggest how to rectify this proble.
please help
my starplus, colors, zee cinema, UTV all channels, aajtak is even not coming in the list of channels.
Automatically all this channels disapperared from the list.
can anybody suggest how to rectify this proble.
please help
I am also experiencing the similar problem. No signal (E-48...) None of the people are responding to attend the same. Moreover we bought a charging voucher to re-charge the same but unable to re-charge., then finally charged through "Credit Card". Worst Service.
I bought a sundirect DTH before an year . but the picture resolution for the past two months what i am getting on my television is too bad.Some times picture got struck & error signal appears like ( E 48 NO Signal ).i don't know how these kind of problems appears in such a greater planned organisation.it seems you need to plan more on broadcasting.i hope at least you shall consider this complaint & give me feedback as soon as possible.
I am also getting same problem. check whether any disturbance near the antenna... for example Tree like that... bcz of that u'll get some E-48 siganl error.
I dnt have asianet, kairali, star cricket in morning...Sun direct should need Some showcase channels for south movies like TATA SKY
SUN DIRECT
INDIA's FIRST MPEG4 TECHNOLOGY
INDIA's FIRST SOUTH INDIAN DTH
SUN DIRECT
INDIA's FIRST MPEG4 TECHNOLOGY
INDIA's FIRST SOUTH INDIAN DTH
for recharging sun direct for 300RS from me they took 350...
there was problem in our sun dth connection for a month and we giving complaint daily but their was no response from customer care service centre and we reside in annanagar centre of the city..
SUN DTH is worst service we need to cancel the service...
their was only advertisement for connection but very poor sevice...
SUN DTH is worst service we need to cancel the service...
their was only advertisement for connection but very poor sevice...
ur advertisement is near 100channel will get, But we are getting only near 30 channels & other list is showing, but something scrambed like message is showing . about monthly rental without informing ur rental is increasing & before expaire date ur dissconnecting also ( without inform & before 5 days).
Sir
We have facing the E52 error message in our sun direct.then i have called sun direct[protected].but they are not give any solution.pls solve the problem.
We have facing the E52 error message in our sun direct.then i have called sun direct[protected].but they are not give any solution.pls solve the problem.
scrambled
my set box looking time error and after ok.
all the providers have same problem .Vision Asia also falls in the category, worst service. When it rains it goes for six. E16, E48, E52.
Call them and they just beat around the bush, switch it off, take the card out, put it back etc..
Call them and they just beat around the bush, switch it off, take the card out, put it back etc..
bad signal
Service is very poor. Customer Care people will not respond properly. They will ask me to trun on the setup box, TV and then select the channel #100. They tole me to don't change the channel for some it will work after 30 mins automaticaly. I'm sure that will not work after another 2 days also. I'm not getting much help. So, here I'm posting to save/help to other. My humble request is don't go with the Sun DTH. If you would go with the wire network, it is better always. Since, they will respond to your call at least he will respond you while he come to your place to collect the money.
Please don't go with SUN DTH.
It is tooooooooooooooo wrost
Please don't go with SUN DTH.
It is tooooooooooooooo wrost
When I scan the channels, none of the channels are appearing. I cannot even upgrade software. That option is disabled. By doing factory defaults also, it is not working...What's wrong? Is it signal problem or STB problem? Can anyone help my a/c no-[protected] my contact no [protected]/Madhu
smart card balance is avilabale to next two months, but from[protected], 18-300 hrs no service or some time no signal only displayed in the T.V. screen. Tried chennai customer care but tyared till now that is 18.30 hrs on[protected] as and when i called the recorded voice repeatedly says that all its customer care attendants are busy.It is clear that the adminstration is incabale or the system is totally failed or otherwise the admnistrtors of the sunDTH doesn't care the customers. The only over all remedy available to the customers are to join in hand at larege to take the issue to the appropriate forum.
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Altogether Sun Direct has been giving very very bad service