Sun Direct — CUSTOMER CARE | |||
I am an avid customer of SUN DIRECT DTH since 2009, well i am forced to be one (to be straigth forward), becoz once we get into the loop, it is a one way road, cant come back. The call centre employees attending should be trained so as to ease the customer's problems and channel the same to the concerned, if they cant solve. But ALMIGHTY CAN ONLY SAVE THE CUSTOMERS OF SUN DIRECT, from those stupid questions the call centre guyz are made to ask again and again, before you actually put-up your issues. I can assure every one, till date, none of my complaints have been solved by the customer care, except than sending some guy to me. Was this information helpful? | |||
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My sundirect is not working nw...two days ago it was expired and today im already recharge but still not ready..there is shwing one error message " smart cardfailure" ..my card number is[protected]R..your immediate help and advise is highly apreciated.thank you
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