Sun Direct — service not available

i install sun direct dth in last February. and i am satisfactory customer but last 15 days my tv screen shown E50-32 service not available then my charge till 14 aug.2010 i already registered my complain via phone (no.[protected] but not action . my smart card no. [protected]
Best regard
mukesh chouhan (baba)

my sun dth connection is down since 16 th august error shows e16-4 service is scrambled whereas my account balance is rs 200 and packages are activated

From 21st Sep.2010 onwards, I am not getting any programme in SUN DTH. When I contacted the Local dealer in Trivandrum viz. M/s. Bimas Electronics, they have told me there is a balance of Rs.15 only is available on my account. They directed to get in touch customer care at Kochi. When I telephone to them, they are also repeating the same. But I renewed my connection for one year on 14th Dec.2010 by paying Rs, 1000 towards annual fee. At that time the charges for annual fee was only Rs.990/- where as I paid Rs, 1000 hoping to get programme till Dec.2010 middle. But unfortunately they stopped the relay in Sep.2010 middle itself, saying that the amount I paid is exhausted. I don't know why these kind of problem is happening. When I contacted customer care, they are not able to answer to my queries properly and finally they registered complaint vide no.[protected]. Again I contacted my Trivandrum dealer, they are very arrogant way replying to my queries. I have registered my self with a complaint to Sun DTH. Till date no reply received from them. It is really frustrating to me to get this kind of behaviour from SUN Group. I hope this will come to notice of management and finally they will do some thing to correct the mistake.

N. Chokkalingam,
Trivandrum 695008
Mob.[protected]

sir,
since for the past two three months i am unable to see some of the channels. since i make a call nobody attends or reply comes through phone all lines in this route are busy .
so kindly do the needful as early as possible. since we are loosing many channels.
smart card no: R4 [protected]
dealer name: vasanth and co;
distributor name :krishna [protected]


regards,
MRS. SHANTHISANTHAKUMAR
phone no : [protected]

nobody attends the call.
very bad service in a few months.
unable to see all the channels.
no proper responding person .



kindly tune our satellite to new satellite channel.

do the needful as early as possible.