Sun Direct — no response for long time

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for the past two days i am trying to reach the customer care number and i am not able to , i dont know whtas the prob,
i am getting the same error message "E52-32 service not available".
My card is 41142495278
My friends Card is 41204703072
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For Selling SunDirect there are n number of advertisements. But for the last 2 days there is no communication to Customers and also there is no alternate arrangements. they should have recorded messages or there should be communication in the websitre or by email.

This is the way Sun works. They only want people's money and there is no Service motive. Very poor show by Sun Network. -Sathya, Bangalore

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    +91 76 0101 XXXX
    73, MRC Nagar Main Road, Mursali Maran Towers, Chennai, Tamil Nadu, India - 600028
    Sun Direct - no response for long time