[Resolved]  Sun Direct TV (P) Ltd — Not Getting any of the Channels

Sun Direct TV (P) Ltd — BRONAGH COMMITMENTS

COMPLAINT REGARDING VERY POOR SERVICES OF SUN DIRECT(DTH SERVICES)


I took a Sun Direct connection from SUN DIRECT TV (P) LTD. Distributor office M & S Technologies 183, Anand Complex, Pitampura, New Delhi -110034 on[protected] with 103 free channels. The distributor assured me to give certain 103 channels on the subscription of Rs 999/- on behalf of the Company. But after 1st April 2009 one channel namely COLORS is not coming on my TV. I called on the help line number but It was told that this channel has been a pay channel now and we can not give it with free channels. It means that if the any other channel become a pay channel after some time than I will have also to pay for it.
I have a subscription for 10 months and I must be given all the certain 103 channels as I paid for. I have a contract with SUN DIRECT for 10 months, I don’t care how many channels are connected with this channel in what terms and conditions. If I knew about the very poor services of this SUN DTH Service, I never went for this service. I think I have purchased a tension for my self but not a SUN DTH Service.
It is my humble suggestion to all the customers to think this type of cheating full and careless company policy before to go for this very bad SUN DIRECT service.
My particulars are as follows:-
Smart Card Number R[protected]
Set Top Box Sl. No. P[protected]
Delivery Challan No. DC 449
Mobile: [protected]
HEMENDRA KUMAR
Compalainant

SUN DIRECT DTH SERVICE — still not done realignment

pls never purchase sundirect dth, poor response. I had given complaint regarding re-aligment from 20-oct 2010 to till date ,still no technician came to
my home regarding this matter , when i call customer care they says " KRUPYA PRATIKSHA KARE JALD HI HAMARE TECHNICIAN AAP K PASS
PAHUCHENGE " & their duffer nodal officer not receiving our call no is[protected] . shee totally 3rd class services even their dealer & distributer also not supportig charging rs 300/- for realigment
my smart card no is [protected] , & complaint no is -SUN 80042 ,

SUN DIRECT TV (P) LTD — DTH Service - Alignment of Dish not done

Smart card No. [protected]

We don't get any channels for the last 3 months and the dish realignment was not made despite repeated reminders and requests.

Sun Direct Co has not made good the deficiency in services which is indeed regrettable and highly unbusiness like. On account of the company’s aforesaid dereliction of duty and failure and neglect to rectify the same I have suffered losses/incurred expenses.

I had taken 2 connections with smart card Nos. [protected] & [protected]

The Sundirect dish has not yet been realigned.

Dr. Zeenath Shanavas

ID [protected]

same with my case too. i receive 0 channels since october 2010
sun 139766

Hi,
this is Jay Mudaliar from ahmedabad, gujarat state - from last two days i am not getting any channels at home - on screen showing no signal so i had complaint again this and get this no. ( SUN 301532) after 24 hours nobody get the phone in ahmedabad office no. [protected] i tried more than 30 to 40 times but nobody pickup the phone when i try to talk with customer care no. i tried everytime i pay 30 min, minimum time for get line ([protected]) with customer care officer, at that he helpless to give detail because system is not working or net slow -

if possible please do anything at the earliest otherwise i remove the same from my home

Jay Mudaliar[protected]