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  P Vinayakam on Jan 23, 2011

Reg - Non Availability of service for 2.5 months

Dear Sir,
Iam P.Vinayakam having a Sun Direct DTH connection bearing smart card NO-r41233613961. They had changed their satellite for which they are required to a do a dish realignment. After a wait of about 2.5 months one person had come from Sun TV and set right the dish realignment. But after a period of about 2 days i was unable to get the service again. When i called them and asked for a technician to rectify the same i was not given a proper response. Further i was not given credit for the period during which the service was unavialable. I has also put up a topup just now for a sum of Rs.328 and any further delay will only bring losses to me. I request you to take up the mattter with Sun Direct and fix the issue immediately.The Phone number of Sun Direct is 044-39407575. If there is no response from their side within the next 24 hours i will be forced to take up the matter in the consumer court seeking damages. My mail id for correspondence is : pvinayakam2010@yahoo.com

Regards,
P.Vinayakam
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