[Resolved]  Suzuki Access 125 — Defective scooter and worst service centre

Address:SAS Nagar, Punjab

I bought my Suzuki Access 125 in Jan, 2012 from Suzuki dealer at Industrial Area, Panchkula. The day when i bought it there was problem in lock. After 4 months its engine start giving problem. I took it to service centre 10 times but every time after 2-3 days it starts giving problem in engine. After they said they changed some parts in warranty and they charged me for for outside labour which i don't understand. After one week it again start giving problem. This time they said they will repeair it under warranty and will not charge anything. But when i went to collect it they first refuse to give me bill for what part they changed and when i asked for bill they threatened me to pay charges for what parts they changed in warrenty. I think they are doing something wrong related to parts. But realy worst vehicle I ever drive and worst service ever at Suzuki dealer at Industrial Area, Panchkula. this harassment i never face in my life before and it still going on.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Maruti Suzuki India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6885
    Pending
    0
    Resolved
    1707
    Maruti Suzuki India Phone
    +91 11 4678 1000 [New Delhi]
    +91 22 2659 0478 [Mumbai]
    +91 48 4408 8400 [Cochin]
    Maruti Suzuki India Address
    1, Nelson Mandela Road, Vasant Kunj, New Delhi, Delhi, India - 110070
    View all Maruti Suzuki India contact information