[Resolved]  Symphony Air Cooler — Cooler Fan not working

Address:Ghaziabad, Uttar Pradesh

Dear Sir . Madam

I purchased a Syphony Air Cooler model DIET 22E through STAR CJ network , the invoice no. is U[protected] dated 16/05/2012. After one month cooler fan stooped working. I made complain since 15/06/2012 on their IVR controlled customer care too many times and I received an SMS with complain No. KME-20F12009. But nobody attend the complain and the complain has not been resolved.

I also contact the STAR CJ customer care on 19/06/2012 and they assured me the complain will resolve within 48 Hrs. but has not been resolved.

You are requested to kindly resolve the complain immediately.

Regards
J.K.Verma
IIRM-138B, Sec-2
Rajendra Nagar Shibabad
Ghaziabad (U.P.)
Mobile:[protected]




Pls look into the matter at urgent basis . because I am surfing from hot wether .
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Aug 13, 2020
Complaint marked as Resolved 
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Symphony Air Cooler — NOT PROPER WORKING COLLAR

i purchase symphani air coller from company authorise dealer at chandranager bhatt road paldi ahmedabad in gujarat but from 1st day the coller is not work properly colling in not so good from above symphani air coller the dealer is chiting wirh us so we are requeast that pl give me way what will we are doing because on ist day of above coller purchase i was call to dealer that the coller is not working properly bot the dealer say no i cant do any thing you will call to company i already say to company bot nobody will come at my house above coller price is 8400/rs above amount is very big amount for common man and i am also comman man so pl help me .i want to by coller but in this product the dealer is chiting with me.
Dear sir/ madam,

My symphony duet personal table cooling fan purchase date 19 Apr 2021 . It's fan is not working and I did lot of times raised complaint against it through whatsapp number [protected] and all time complain also raised but in two three working days says due to unable to contact you, your complain is closed. Yesterday again I raised complaint for fan issue then complaint is raised but till no members from symphony contact for it.
Request please take action as soon as possible because weather getting hotter in every consecutive day.

Regards

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