Symphony Air Cooler — customer service is very poor

Address:

Ahmedabad, Gujarat

I have purchased a new Symphony (sumo) air cooler on 31.3.12 as it is an hot summer. When it brought home and started and found its cooling system is not working. I gave complaint to their on line number [protected] on 5.4.12 and a complaint No.DYE 5112003 is given. But no action is taken by the service centre. I have given email to the [protected]@symphonylimitd.com an they given complaint No.HDC IID 12004 on 12.4.12. So far the new air cooler is not repaired in the warranty period. I was frustrated with the service of the Symphony limited and lodging this complaint. Pl do needful.

C S VARAPRASAD.
6-1-656,Market oad, khairatabad
Hyderabad-4.
cell.[protected]