[Resolved]  Symphony Air Cooler — Reg : Symphony Air Cooler Purchased At TATA CROMA Store Hyderabad

Address:

Hyderabad, Andhra Pradesh

Hi,

I have bought my Symphony AirCooler(New Smart Hi Cool) model on 18/03/2012. In features they have mentioned that 200 sqft. it will fit. My room has just 112 sqft. only for two people its not sufficient. Problems I have faced are

1) Remote Sensor are not working properly.
2) Facing Problem with Faulty PUMP , it's not working since 10days.

i have raised an complaint to direct customer care,against that i got message like service request No:RES29E12005 . From Symphony , they gave an mobile no [protected] will contact within 24hrs like this kind of message's i got three time with diff request no, but till no response from croma store and symphony . even though i kept an mail to croma & symphony , no response the worst service they are giving , when i am calling to customer care of croma (jublli hills store hyd) they are saying within 24hrs or End Of The day it will be resolved.but till now no response.daily making calls for that.


All people are irresponsible people. They will not take care of anything. Very stupidly they are responsing....


Please look on the same resolve it.if any more info required plz let me know my mail id:jraj.[protected]@gmail.com

thanks
jayaraj