Symphony Air Coolers — After Sales Service Not Available
I purchased a simphany jumbo Jr. cooler on 25th april 2009 Secunderabad (A.P.).
This cooler developed pump problem on 3 May 2009.
I registered a complaint for after sales services ref no. 415 on mo. no. 9704389329.
They promised me to send thier service engineer on 6th May.
But nobody visited to see the problem after many follow-ups until 9 May.
Service engineer told that pump needs replacement and it wasn't in stock.
I haven't got pump replaced till now and nobody is giving me any clear answers.
I purchased symphany trusting it's brand name but of no value..
Hope this mail will recieve some response.
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