[Resolved]  Tanishq — swarna nidhi

Address:

Jammu and Kashmir

I had opened an account on 10.08.2012 in swarna nidhi gold saving scheme for Rs3000/=per month ,while opening of the account I was told that you have to carry the scheme for 12 months after that your maturity will be paid as per the accumulated gold . Yesterday I had gone to your showroom here in jammu where I had opened the account to get my accumulated gold, but the representative of the company told us that it is prematured and 10 % will be deducted from us. When I had opened the account I asked them that can I deposit money in advance for the coming months , they told me yes you can as the showroom was far from my residence . Eventually I keep on depositing money whenever i got the chance to go their in showroom . Now when the time of 12 months is completed they are refusing to give me back my accumulated gold ,THEY ARE COMPELLING ME TO DEPOSIT MONEY FOR FURTHER 6 MONTHS .IS THIS THE WAY TO HARASS YOUR CUSTOMER .
I told them that I had already deposited Rs33000/= in my account by the end of feb 2013.But they are refusing me to give my deposited gold without 10% deduction. At the time of opening I was not told that you have to make separate enteries for the money deposited in adavance. Now they are telling me like this that you have to make 12 enteries in the passbook.
Is this way you people are making FOOLS of the innocent customers ??
I hope my matter will be solved at an earliest to avoid any legal battle.
Yours sincereley

sunita misri
sainik colony
jammu
Passbook no 128622
Customer ID no 1281
SNS A/c No JMK/1547/12
Anuttara ID[protected]/6