Tata AIG General Insurance Co — REGARDING NO CLAIM

Address:

Gurgaon, Haryana

Dear sir,
We bought two nos. of Hero Honda splendor plus motocycle on 20.05.2011 from an authorized dealer (Auto needs, 501/2, Mehrauli Road, Gurgaon, Haryana, Telephone no.[protected] & 852) for marriage Gift to mr. Mukesh & Pawan (both brother resident of : Vill-Jhamuwas, Tehsil-Tauru, Distt-Mewat, Haryana). Tata AIG General Insurance company which was recommended by the dealer Auto Needs.
When 2nd July 2011 Both brother are coming from Nearby City Tauru for their village in night 10PM the Motorcycle met an accident and motorcycle was mostly damage. When the trespassers seen this incident Mr. Pawan found Dead on the road & Mr. Mukesh Found unconscious condition on the other road side. Trespassers inform to the other family member & other Mojij Man of Panchayat etc..By the Village Mojij Man No Police FIR was log in & nor feel requirement of Hospital for the dead person. After the discussion of Panchayat Member , they do last funeral of the dead body of Mr. pawan.
According to Hindu Laws upto Tehranvi (thirteen days) no. action was taken for any other issue. After that on 14th July all about of the incident was intimated to the insurance company (TATA AIG General Insurance Co.).The Insurance company (TATA AIG General Insurance Co.) given a reference no. / claim no.[protected] for damaged vehicle. After the discussion & guidance of the customer care the damaged vehicle was sent to Raja Motors Manesar, Gurgaon for further necessary action. When we take follow up from Raja Motors for damaged vehicle repair etc, they told (Raja Motors) “once a surveyor told them to repair the damaged vehicle & the next day surveyor told them to stop the activity of repairing etc. When we go to the repairing agency Raja Motors for follow up for our damaged vehicle on 2nd September 2011. After telephonic discussed to the insurance surveyor, he told that insurance company rejected the claim & there will be no claim for damaged vehicle.
The vehicle chasis no. -MBLHA10EZB9E07206,
ENGINE NO. - HA10EFB9E11216,
Now we request to please investigate the issue & do the needful at the earlier.
We will be very thankful to you.
Thanks & Regards,
Bijender Kumar (Relative of Mr. Pawan)
[protected]