[Resolved]  Tata AIG General Insurance — Delay in providing the motor insurance policy

Address:Jaipur, Rajasthan

I, Dr. Nitin Gupta got my car insurance renewed in 8th, April 2013. The agent is Ms. Preeti Khandelwal. Her office is in Hindustan Hyundai, Sansar Chand Road, Jaipur. I was given the cover note but my policy was not sent to me for more than a month. I enquired on phone about my policy but they kept on lingering that it will be sent. Finally one day when I was form on sending my policy they sent the policy. But the address on the policy was wrong and that was my old Chandigarh address and I had already asked them to change it to my present address in Jaipur. I have provided them with the address. The policy also shows that my car is being financed by HDFC Bank though i have already cleared my outstanding loan amount one year back and the NOC has been given to the insurance policy agent. When I called back the response of the agent Ms. Preeti Khandelwal was very unprofessional and rude and she shouted at me. And my corrected and revised policy has not been sent to me yet. My insurance policy no. is[protected] dated 17/04/2013.
I request you to kindly take a speedy action.
I have full faith in your services.
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Aug 13, 2020
Complaint marked as Resolved 
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TATA AIG GENERAL INSURANCE — Policy discontinued though premium is paid

Policy discontinued though premium is paid, since only I have changed company.
When I enquired them they told me that it is linked with that company only. But i have paid premium almost three years.
Now they are niether giving refund of premimum nor also not giving policy cover.
Dear customer,

Thank you for sharing your policy number, we will contact you soon and address your concern at the earliest.

Thanks and Regards,
Tata Aig
Dear Nitin,

We have already sent you a mail regarding your concern, we request you to go through the same. Should you require any further assistance please feel free to write to us or call us on[protected], and we shall be glad to assist you.

Thanks and Regards,
Tata Aig

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