[Resolved]  Tata AIG Maharaksha Policy — Do not take their policy Tie up with HSBC credit cards

I had received a call from the TATA AIG when I received a new HSBC Credit card saying that they have a tie up with HSBC credit cards. On receiving numerous annoying calls from TATA AIG, I fell prey to their calls.
They even charged me Rs. 100/- for sending me the policy documents.
On not showing interest to take the policy, TATA AIG said that they would be offering me a free checkup, diagnosis for my parents if I take the policy.
I showed interest and took the policy. So they blocked Rs. 9134/- annually. I paid the installment of Rs.760/- per month.
I took the TATA AIG Maharaksha policy from TATA AIG and for next 2 months they even didnt turn up with the free checkup, diagnosis bonds for my parents.
I had to call them up again and remind them of the bonds they had promised. then after 2 weeks I receieved the bonds.

the TATA AIG in the month of March without my knowledge withdrew Rs. 4566.98 from HSBC credit Card.
Due to this HSBC Credit card closed my account without my knowledge.
Now I am afraid that I may turn defaulter with HSBC due to nonsense of TATA AIG.

Over and all, I would suggest do not do any business with TATA AIG.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Tata AIG maharaksha policy — Repayment of the cancelled policy

I already given back the policy still I didn't received repayment Contact on [protected]/ [protected]

TATA AIG / Maharaksha Policy — Not Received the Document

My Selves B S Raghunandan Singh writing from Bangalore. Even my case is almost similar to Rajesh Macchal, who has complained against Tata AIG Health Insurance. Even i do have HSBC Credit Card. One of the Marketing Executive has given a call to me from Pune regarding the policy for HSBC Cutomers. They told me that document will be dispatched with in 7 working days on the token of acceptance through IVR. They said that we can review the Policy terms, then if we are interested we can go ahead with that. Its almost 11th month running so far I havent received any document from them since after that.

Most of the times i called up to their Call Center regarding my Policy document, they said they are not charging and even the policy is not activated, but when i checked with my HSBC Credit Card Statement, its clearly reflecting the charges being made for the Policy.

Instead they call me to go for yet another policy which i clearly declined to to accept. My income Tax filing days are nearing, so far i haven't received any document which is a proof of saving. I have raised a request to with them a month back, even after that the situation is the same.

Then what will be the best meaasure to tackle these kind of menace.
I have canceled 2 policies and i got SMS from tata-aig for money return, but tat amount has not beed credited in my account. Please consider and let me know.

thanks
Trilochan Panda

TATA -AIG — Cancellation of Policy

I have been issued TATA AIG policy one month before cancellation of earlier policy ie in Feb 09.I have been approaching TATA AIG to cancel my new policy but no sincere follow up from the company. I Have mailed atleast 30 mails so far but no effect. These guys they call you every day to get a new policy but no one to follow up if you want to cancel.
Hello Friends,

Absolutely right. Tata Aig in association with HSBC Credit Card is cheating.

I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
So they have renewed my policy with annual premium of rs 30000 this time.

I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).

I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.

This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.

Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.

Tata AIG Maharaksha in Association with HSBC Credit Card — Tata Aig in association with HSBC Credit Card is cheating

Hello Friends,

Tata Aig Maharaksha Policy in association with HSBC Bank Credit Card is cheating.

I have taken tata-aig maharaksha policy last year with a annual premium of about rs 15000 which expired on 3/4 th March. I got a call from tata-aig regarding renewal of the policy which I did not want at all, so told him not to renew. His executive told me that just renew your policy and get it canceled within 14 days, we will refund all the amount we charge from your hsbc credit card and for cancellation of the policy you just have to sms with your policy number to 58888 and we will refund entire amount to your credit card.
So they have renewed my policy with annual premium of rs 30000 this time.

I have sent him sms 4 times on different days within 14 days but they did not cancel my policy.
Then I contact with tata-aig customer care who says I can cancel your policy after deducting 25% (why? - even I contacted customer care within 14 days - they says there is no lookup period for renewal of policy).

I have contacted hsbc bank customer care regarding same, but they are even not ready to listen my problem, They says just talk to tata-aig, if tata-aig refunds it will automatically reflected into your credit card a/c.

This is not the end of story, HSBC bank has automatically converted this policy premium amount of rs 30000 into emi without my consent, A step ahead of Tata-aig in the process of cheating.

Overall, Its my suggestion that never take any policy from TATA-AIG using your HSBC bank Credit Card as both are very good business partner and never miss a chance to cheat you and beware of his cheating.
Hello Friends,

TATA-AIG and HSBC Bank are very good business partner and never miss a chance to cheat you. So beware of his cheating.

Tata aig may return your refund amount after deduction huge amount (say 25% to even 90% of your policy amount) in comming months without any fixed time period.

TATA AIG — Irritating calls

TATA Aig keeps making irritating calls even when i am registered on the Do Not Disturb REGISTRY
I keep Getting minimum 5 calls everyday from the Telemarketing Department of TATA AIG Life Insurance Company for selling one of their stupid plans.

The numbers are given below :-
[protected]
[protected]
[protected]
[protected]

I hope there is some action taken against this as I DONT THINK I BUY A CELL PHONE TO ENTERTAIN STUPID CALLS FROM THESE .

Tata AIG maharaksha policy — did not cancel the policy,when informed in free look period to cancel

On 1st march 2008,i received call from mumbai to get a maharakha policy.i was not interested,but then caller said that you got 14 days freelook period,if within this period you inform us to cancel the policy,we will cancel and you will charged for just Rs. 99 for this freelook period. Accordingly when i received the offer document,and i was not interested,i informed on 13 march 2008 to tata aig toll free number to cancel the policy.they replied --ok sir,it will be cancelled.
but afterward they started calling me to change the policy.
the ASTONISHING FACT IS--- POLICY NOT CANCELLED.THEY KEPT ON WITHDRAWING MONEY FROM HSBC CREDIT CARD.
NOW MY CARD IS BARRED.
., ., m;ml/., /
It is absolutely correct that TATA AIF with the convenice of HSBC chating the peoples. Same thing happen with me also.
I am having policy with TATA AIG for last thre years. Now that asked me to give new policies as i am old customers. They have given me four policies vide tansaction Nos. 002912, 002944, 002960 & 002977 which I accepted with the conditions that ealier policies with monthly premium of Rs.323/- and Rs.516-91 paid vide HSBC Crad No.[protected] cancllled which representatice Mr. Abhishek agreed. But to my surprised the latest statement shows the preimum of all the 6 policies i.e. two earlier and four nesw. I also contated TollFree No. of TATA AIG [protected] but no result. Now if dont pay the preimum of earlier policies than HSBC will charge interest. But if I ask HSBC people they said you may take up with TATA AIG.This is way of cheating. Not only this HSBC is also cheating with PLAT 5 Rs.6500/-
I also have a very bad experience and posting a copy of the letter which I sent to them describing the unethical behaviour of the company. Never take policies from TATA AIG.

It is regarding issuance of four Maharaksha policies in my name i.e. Akhilesh Agrawal and my wife Mrs. Rashmi Agrawal, my two sons Mr. Mayank and Mr. Kanu. I want to narrate the sequence of events leading to issuance of these policies. First of all I wnt to state that I along with all my aforementioned family members are holding a health insurance policy from Tata AIG only. Sometime between 15th and 20th of April 2010, I received a call from someone stating to be speaking from Tata AIG offering this Maharaksha Policy. He was also knowing about my holding the health insurance policy. He made me understand that this is a new policy in lieu of the Health Insurance Policy which had better benefits as compared to my old policy. He also explained to me that if I switch over to this policy I can withdraw from the old plan and the amount of the balance period shall be refunded to me on pro rata basis. Naturally I thought this is some new product of health insurance policy and consented for the same and also got my credit card no. verfied. On second day when someone from Tata AIG again asked me to verify the credt card, I asked few questions on which he replied and I could come to know that the policy being offered to me is not a health insurance plan. I immediately refused to give verification details asking them not to issue me this new policy. However to my surprise and shock, the policies were sent to me some time around 29th April April 2010. Imeediately after receiving the policies within 15 minutes I made a call to your Toll free number where I explained all the circumstances as above. The lady attending the call said please don't worry we shall cancel the policies immediately. On asking as what I have to do she said you are not required to do anything. However the policies were never cancelled. Let me explain you that I work for Asian Development Bank and my job involves lot of travelling. During last one and a half month I have received not less than 20 calls from Tata AIG asking me to continue with the policies and even offering me some policies free of cost. To each of these calls I have responded that I have been put to great distress by this forceful dispatch of policies to me and that i have refused to take these policies on the first opportunity prior to dispatch as soon as I came to understand that these are not health insurance policies.

I had not expected such misrepresentation and unethical behaviour from a TATA GROUP Company. I once again request to you to kindly cancel all the above policies without any financial loss to me. I believe you record all your calls and whatever has been narrated above may be verified from your call records. Kindly note that in case a favourable decision is not taken I shall be at liberty to take necessary legal measures. Apart from that I shall also not like to continue with your health insurance policies also.
policy no MRP [protected]
I.D NO - 76922
CHECK NO - 101737 S.P.D GR
8-6-010
MY BANK IS WITHDRAW RS. 3591.00
NO RENUVAL RECIEVED BY POLICY WHY?
Two days back I saw an ad regarding Maharaksha Policy. Since it was from Tata AiG, I wanted to know more and send a request. The next day somebody called me from [protected]/61133400 and started explaining about the features of the policy. As per his request I started writing the features one after the other. He said the yearly coverage is Rs.38 lakhs and gave the breakdown for various risks (hospitalisation, non hospitalisation, accident, disability and so on). The annual premium was only 13, 818.00, which could be payable on monthly basis. I could hardly believe this as I was already paying almost the same amount for Rs.2 lakh coverage from another national insurance company.

I told the caller that I am interested and asked to send me an e-mail with full details of the policy. But he was cleverly dodging my request and went on repeating about the advantages. Then he asked me my full address, my date of birth and the 16 digit number of my credit card. What for my credit card number even without entering into a formal contract, I asked, to which he was giving some inrrelevant reply. For about 15 minutes he was on the phone. It was so annoying and I myself cut short the talk stating I was not interested in the business.

I am still at a loss to understand if it was from a TATA group with whom I have lot of admiration and respect. The dealing was totally unethical and irritating. Does the TATA know about this?!
Yes I am also fully agree with given comments.
Just now 1/2 hour before I got call from same number. I also refused to give my credit card number. He started discussion with Rs.6909 premium and ended with just give me Rs.1224 premium for policy. From start of discussion only I was not confident about the scheme, since not a single company will do not do loss making business.
I just searched for [protected] on google where I got so much stories as above.
Thanks to all above who saved me from TATA AIG's fraud.
I think this number may not be offical number of Tata AIG. Some fraudulent people are using co's name for personal benefit.
Somebody should file a case against such people.
yes exactly... i received a call from the Tata AIG personnel and he was not ready to even listen to my queries and kept on talking about the advantages of the policy... I somehow understood that this is some kind of fooling around when I asked him to send me the details of the policy on my mail id, he didnt respond to that, instead again started talking about the rubbish advantages and was forcing me to give the bank credit card number and insure with the policy. Also this polcy of Tata AIG is not displayed on website nor do the customer care tell the details about the nearest branch of tata aig.
Yeh to sab logo se paisa leke bhaag jane wale lagte hain!! Cons, Cheats!
This is ridiculous!...was not expected of TATA group!
i got the phone call from - [protected]
Ditto. This is a scam and I doubt it is Tata aig at all. I refused to give my details just yesterday
yes friends i got same offer for 35 lacks with annual premium of 13884 and when i have asked for email confirmation he refused.i got calls from [protected], [protected] thanks for saving me
Always have LIC policies only

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata AIG Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    44%
    Complaints
    552
    Pending
    0
    Resolved
    230
    Tata AIG Insurance Phone
    +91 92 4740 1666
    Tata AIG Insurance Address
    Peninsula Business Park, Tower A, 15th Floor, G.K. Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Tata AIG Insurance contact information