my name is aakib. I am using tata docomo sim and my mobile number is +917405238031.on 4th-june-2012 i get 255rs bal. by company with message like below.
"stv recharge successful.mrp: rs.246,15000 local & national sec,100 local& national sms,validity:30 days,600 mb data."
after this msg my main bal. was 366.98 means my 111.98 rs bal. increased.but when i used internet from my mobile for about 2 to 5 min my bal. became 0rs.
so I called to customer-care and put my dispute but the other side person don't wann listen any thing. He was asking that the recharge of 246 was ill legal. yeah that recharge was not done by me but I send request to active 3g plan, but i think due to server problem this mistake done by them side so that i request him to give me my rest of money from 111.98 but he directly deny.
I request you to help me in this despute and try to give me satisfy solution.