[Resolved]  Tata Docomo — Balance Deduction

Tata DoCoMo — Unnecessary debt of money for Health Tips

Tata Docomo,

This is completely unfair of TATA DOCOMO to deduct the charge from my account on grounds of HEALTH TIPS.
Now when I call the customer care, they say they dont have the right number to the concerned department.
This is gross violation and has been happening over a period of time.
Please credit the account ASAP.

Contactt no: [protected](for mroe info)

Dear Tata Docomo i'm getting vulgar calls from an .His number is [protected]...Plz reply me the details of the one who is using this number...

Tata DoCoMo — balance deduction,poor service & mannerless custom cr

sir,
The quality of gprs service tata docomo is providing is very poor. They frequently deduct balance citing various
reasons. Their customer care service dosnt know how to even talk properly and are very rude & insulting. We
are paying for the services. They are treating us as if they are doing favours. Very bad.

Abhinav Singh
Bhopal
[protected]

Tata DoCoMo — CHEATING TO CUSTOMERS

TATA DOCOMO SERVICE IS VERY BAD SERVICE, EVERY TIME THEY DEDUCTED OUR AMOUNT ON ANY NAME OF SERVICES WHICH ACTUALLY WE DONT WANT AUTOMATICALLY THEY SENT A MESSAGE BY PAYING THANKS THAT THEY 10/- RS OR SOMETHING AND INFORMED US AND WHEN WE TRY TO ASKING RETURN AMOUNT THEY DIDNOT RESPONSE US AND NOT LIFTING OUR CALLS, AND THROUGH 12525 AND 121 WHEN WE TRY TO CONT WITH CUSTUMER CARE THEY TOLD THAT 9 NO. IS DIALING IMPROPER, THEY ONLY GIVE ADVISE TO CONTACT 9 NUMBER FOR CUSTERMER CARE AND 9 NO IS EVERY TIME NOT ABLE TO CONNECT..
I ONLY BY MISTAKE RECHARGE MY AMONUT 135/- RS TO OTHER NUMBER AS MY ACTUAL NO IS [protected] BUT BY MISTAKE I CHARGED [protected] AND VERY AFTER A MINUTE I TOLD TO RETAILER TO CORRECT IT BUT NEITHER THEIR RETAILERS ARE AWARE ANY THING ABOUT IT, HE TOLD ME TO INFORM TATA ON [protected]@TATADOCOMO.COM AND WHEN I SENT COMPL ON IT THEY TOLD ME THAT ONLY RETAILER CAN CORRECT IT WITH IN 24 HRS BUT NEITHER RETAILER NOT BY COMPANY NO ONE CORRECT IT AND MY 135/- THEY DIGESTED..I M UNABLE TO UNDERSTAND WHEN IN A BANK IF BY MISTAKEN WE SEND OR RECEIVE WRONG AMOUNT, THE BANK AUTHORITY MAKE CORRECT IT BUT IN DOCOME, THEY ATE LIKE THEIR " BAAP KA MAAL "
RETURN MY AMOUNT IMMEDIATELY '' OTHERWISE I WILL SHOW UR BEHAVE WITH CUSTOMERS TO ALL UR CUSTOMERS.

1000000% AGREE..

SHAMELESS TATA DOCOMO..

Tata DoCoMo — I am a mobile customer of DOCOMO I am being charged for services which I have neither asked for nor used

I am a mobile customer of DOCOMO
I am being charged for services which I have neither asked for nor used

MY PHN NO IS [protected] PLZ... DEACTIVATE :"TELUGU HEALTH TIPS"

Tata DoCoMo — Prepaid Amount not credited

My Prepaid DOCOMO Mobile No [protected]
I have recharged for Amount Rs 299 by ICICI Internet Banking A/C No
[protected] through Biller Euronet Worldwide India Pvt Ltd on 15 01
2012 Code No[protected] and payment found sucess
Amount not credited to my mobile Pre pay Account.

Tata DoCoMo — Invalid bal deduction

Hi Sir/ Madam,

I am very unhappy with the service provided by you. I am getting this alert since last 2 weeks. If this continues I need to discontinue the DOCOMO as my service provider. Kindly look into the below and advice. I need the balance to be credited ASAP. The below is the message received from your side.

The below is being activated on [protected]

Hi! Your subscription to HollywoodSizzlers on TATA DOCOMO 3G Life has been renewed at Rs 10.0 .

Hi! Your subscription to subwaphwsizzlers on TATA DOCOMO DIVE-IN WAP has been renewed at Rs. 10 till 22.02.12. To Stop, Dial 155223 (Toll Free)

Thanks and Regards,
Aditya R. Nirgude

Tata DoCoMo — Wrongful deduction of Money

Recently i have been receiving many Joke messages from tata docomo service for which i had not applied. I just ignored them . When i recharged my account , i received a message from the provider stating that Rs .20/- had been deducted as subscription renewal along with details for unsubscribing. I dialled the number provided and went along the deactivation procedures; only to be told that there wasnt any subscription service running on my mobile. This constitutes deficiency of service. I request Tata docomo to look into the matter and reimburse me for the amount deducted, else i will have to take stricter measures.
Tata Docomo no : [protected]

It has happened to me to now but on the Jokes subscription package

I am using docomo from past 3year and from past 2days my balance is getting Rs 110/-deducted without my knowledge they are activated call me tunes, No i want this type of stoopid thinks, if i call to customer care they said know you have getting Rs30/-balance credit your no and after 24hrs you are getting Rs 90/-but till know i am not getting any single balance know if i call to docomo customer care the customer care all person continue busy, no i want this type of stoopid thinks your service pls rectified immidiatly my problem,

so far they have deducted around 110rs from my balance.I am so disappointed with this service.
Below is my Contact Details:-
mobile no:- [protected]

Tata Docomo — Deduction for two times.

I had activated a juiceup pack of Rs 99 three months ago. I got an sms from Tata Docomo on 09.02.2012 that such pack is going to expire after two days. There was an option in that sms to re-activate the pack of Rs 99. I followed that option as typing "RENEW99" and sent it to 121. I got the sms that my requested had been received. Before sending that sms my balance was Rs. 701. After I got the sms, I checked up that balance, which was Rs. 602. I was stunned to see that the amount had been deducted for two times. When I contacted to customer care on the same day, customer care executive told me that complaint related person would call to me and the problem would be resolved by 24 hours. I asked for the complaint no. He told that it takes 3-4 days to submit the complaint. He told that he was unable to submit the complaint. So that's why he was giving me the reference no in lieu of complaint no. He gave me a reference no. "RT23VMS1" for such problem. Till today nobody called me regarding such complaint.

Today I called to customer care on 121. I got the answer that they get the sms for such pack for two times. So the amount has been deducted for two times. I asked him for the reference no which I got on 09.02.2012. He told that there was not any reference no. in their system. When I insisted him to lodge a complaint for such problem, he very rudely replied that he couldn't do anything and disconnected the line. When I tried again customer care no., I found that he put my number in the rejected list of the customer care of Tata Docomo. Before putting my number in rejected list, I was always able to talk to customer care. But after putting my number in rejected list, I get the message that all the executives are busy.

I think it's very daring method of the company to cheat people. If they want to talk, we can talk. Otherwise they have the simple option to put the number in rejection list and they have the peace of mind after swallowing the money by cheating methods.

So you are kindly requested to help me and save people from getting cheated by these kind to cheating methods.

Thanking you,

Parvesh Goyal
[protected]

hello
I m Piyush Bafna.i have given compliant on 8 Feb 2012 relating to balance
deduction. & the same has been resolved.but again on 10 & 11 Feb 2012
,Rs 20 balance has been deducted.& also on14/2/12 & 18/2/12 Rs 10 has been deducted respectively.on 10 Feb 2012,i have talked with call
center representative & asked her to stop / deactivate all services
active on my mob no [protected] & i have received the confirmation sms
too.still i m facing the same issue of balance deduction.plez help me to out from this problem

Tata DoCoMo — Activation of Tollywood pack to mobile No.7207487439 without my knowledge

Tollywood pack was activated to my mobile No.[protected] without my knowledge and Rs.30/- was deducted for the same. Please deactivate Tollywood pack and refund the Rs.30/- balance. My mail ID: [protected]@gmail.com - VSS Reddy

Tata DoCoMo — Mobile internet service

I am using this connection from past 2 years and i am using Internet service also, but every time its showing error. I'd complained them may times but they are not responding properly. They are telling some reasons and escaping. Please take serious action on them.

Hi Velumani,

As per the process, within 5 to 7 working days amount will be re credited to your Bank Account.



Thanks and Regards
Customer Care
Tata DOCOMO.

This is velu, here my sim account balance deducted Rs21 for the value pack downloading in the internet,but i didn't go any content which payable. i recharged for the gprs 15Rs pack.
this type of incident happening daily in tata docomo. i called for the customer care about this issue,they not gave any proper feedback.
kindly refund my account balance Rs21.my mobile number [protected].

i want puk
mob no #[protected]
sim no #[protected]

Thanks & Regards
Naveen kumar([protected]@yahoo.com)