Tata Docomo

3 Reviews

piuroy on Jul 2, 2012

BALANCE REDUCTION WITHOUT NAY CAUSE

Sir/Madam
Repeatedly money is being deducted from my main account without any reason.In last two days Rs. 30 has been deducted from my balance subscribing me for their "call me tune" service which i didn't activated. When I called customer care the automatic answering machine is not proving any way to make any conversation with the executives. Please do something to stops this .Losing money like this is just not fun.I want my talktime of Rs30 back .Kindly please look into this matter seriously.

2 Comments

Comments

Jul 3, 2012 by

Tata Docomo

Dear Piuroy,

Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you. You can also go to the following link - http://bit.ly/24x7LiveChatSupport to get your query resolved through a Live Chat with our Customer Care executive.

Thanks and Regards
Customer Care
Tata DOCOMO.

Jul 4, 2012 by

piuroy

I have made a complained (complaint No: 537571). From there you get my contact no and email-id.