Comments
Hi Team,
I am facing issue in balance deduction from the two days. I have recharged 250 on 23/08/13. My main balance was around 200Rs on 26/08/13, it is deducted completely to zero. Then i rechareged 30 Rs then i called customer care the told i have used the data. They said to check me to send SMS DATA to 121. I dont see any related information of last data usage. After that my main balance was showing again zero. Then i again rechaged 30 then it was showing 40Rs. I am confused about the billing system of docom. There might be it is considering my last mont data pack and showing main balance. Please check with Docom team to resolve it leagaly.
Thanks,
Niranjan
I am facing issue in balance deduction from the two days. I have recharged 250 on 23/08/13. My main balance was around 200Rs on 26/08/13, it is deducted completely to zero. Then i rechareged 30 Rs then i called customer care the told i have used the data. They said to check me to send SMS DATA to 121. I dont see any related information of last data usage. After that my main balance was showing again zero. Then i again rechaged 30 then it was showing 40Rs. I am confused about the billing system of docom. There might be it is considering my last mont data pack and showing main balance. Please check with Docom team to resolve it leagaly.
Thanks,
Niranjan
Hi
my name is sharath, my number is [protected].
today my balance is deducted nearly 130/- rs. and i don't know the reason. i tried to contact to customer care but they didn't respond to my call !!
Please respond to mail...
my name is sharath, my number is [protected].
today my balance is deducted nearly 130/- rs. and i don't know the reason. i tried to contact to customer care but they didn't respond to my call !!
Please respond to mail...
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We Called on your given number [protected] and informed you that we provided an adjustment of Rs.41.32/- vide docket number ABAL[protected] on dated 12-FEB-2013 13:03:01
Thanks and Regards,
Customer Care
Tata DOCOMO.