[Resolved] Tata Photon Whiz — hidden charges for unlimited scheme | |||
logging a complaint against tata photon internet service..... my USB plan is for unlimited scheme. this month 13/9/2010 i've charged for 666 rupees for unlimeted plan.... before charging i made a call to customer care for asking the amout to recharge they told to charge 100+666 rs @ first time i too charged later when i checkd for activating the service it doesn't charged again i called the customer care 1 female told there is a outstanding balance of 364 rs... 15/9/2010 again charged 500rs 16/9/2010 when i cheked whether net activating are not again made a call to customer care a male told to recharge for 150rs.... so my scheme is for unlimited plan 666rs but to activate my service i totally payed sum of 100+666+500+150=1466rs is this the way u charge for the 1500rs schme.... how stupid is this... totally fed up...no proper care is taking to the customer no proper vocabluary communication skills to dial... please be aware of buying tata photon people.... lotz of hidden charges... lotting our money.... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Yes, the same case happened with me as well.
And I have called several times for the same, but everytime they come up with same answer that usage are fine. billing amount is correct. I have frustrated with their service.
Her I want to tell you that TATA Photon Plus is TOO COSTLY. and they are reluctunt to understand customer's problems.
Please never buy tata photon plus. It's really bad. I am not going to pay their bill and I ll through the USB device in gutter. I dont want to add my share in their revenue.
And I have called several times for the same, but everytime they come up with same answer that usage are fine. billing amount is correct. I have frustrated with their service.
Her I want to tell you that TATA Photon Plus is TOO COSTLY. and they are reluctunt to understand customer's problems.
Please never buy tata photon plus. It's really bad. I am not going to pay their bill and I ll through the USB device in gutter. I dont want to add my share in their revenue.
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2A, Old Ishwar Nagar, , Okhla Industrial Area Phase 1, Delhi, Delhi, Delhi, India - 110065
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Tata Photon — INCOMPLETE
To, dated:[protected]Tata teleseervices ltd.
2a,old ishwar nagar,
Main mathura road,
New delhi-110065.
Sub: excess billof a/c no.[protected]
Sir,
This is to inform you that my bill amount is too high during the month of 20/9/09 to
19/10/09 rs.2191/-. But i have used more during the month of 20/08/09 to19/9/09,
It was just rs.909/-.I am very much confident there is some mistake while calculating
Usages. Kindly look into the matter once again for the sake of customer relations.
Further i want to clear to you i have been told at the time of buying broadband from your
Outlet in sec-9 rohini that you will get unlimited surfing and downloading of 2gb under
The plan of monthly rental of rs.750/-.
But i don’t know what is the problem in your system. If your 750/-monthly rental provide me
Unlimited surfing and downloading of 2 gb than i am agree to continue ,otherwise cancel my
Contract with you and refund my money back which i have paid at the time of buying your photon rs.3500/- at your earliest just to avoid further complications.
Yours truly
Bharat.Bhushan
102-patel apartments,
Sector-13,rohini,
Delhi-110085
Mob:-[protected]