[Resolved]  Tata Docomo — Outgoing Bar

Address:

Mumbai City, Maharashtra

Hi,

I Anupam Mandal have taken one number of TATA Docomo from "Mobile Store" Vashi and submitted all documents to same shop.

Number : - [protected]

The number activated on 19th June 2010 (I guess). But after that I got SMS from docomo few days before (16th Sept, 2010) regarding document submission and then I have resubmitted all documents as per advice of Gallery executive on 17th Sept, 2010 to Vashi - Tata Gallery.

After that from next day outgoing has been barred and then I have contacted with customer care by web chat and I got the information from the executive (Praveen)
, "the outgoing will be release for you by 72 hrs".

After 72 hrs I have contacted with "Harish" via web chat and he told me it will be activated by 48 hours. Then it's not activated and I have visited the TATA Gallery at Vashi where I have submitted the documents and they told me it will be activated by 24 hours. Now almost 32 hours over and not activated and again I contacted with customer care by web chat with “Karthik" and he told me” you have to visit TATA Gallery again and then told me it will be activated by 48 hours".

Now explain me, if there is no enough documents then how it was activated more than 3 Months? And when I have submitted all documents to TATA Gallery not any mobile shop, then why my number is not activated after 7 Days?

Now we can understand “what is the standard of service from one reputed organization of India, even globally".

I think this is the worse mobile service provider of India.