[Resolved]  Tata Docomo — WON'T PAY THE BILL OF TATA PHOTON (NO. [protected]) FROM I BOUGHT TILL 28TH OF FEB 2011 DUE TO POOR CONNECTION AND UNPROFESSIONAL STAFF

Address:

Delhi

I bought the Tata Photon device in the month of January of 2011 of no. [protected]. As per the subject mentioned above i have alots of complain regarding the Tata Photon which i have marked in Tata Photon Customer Care from the day i bought the device. I use to complaint twice every day. I told me alots of thing to do with my laptop but still nothing happened. After 4-5 days they told me that there is some work is going on regarding increasing the tower in Dwarka - Delhi side so i have to face this problem till 28the of Feb 2011. i don't know any thing regarding your technicality.
So as a costumer i bought the device after paying 1700 Indian rupee and didn't get any benefit after purchasing the devise. So now i don't want to pay any money till 28th feb 2011 due to your problems and unprofessional way or problem in server. As a customer i payed the money for benefit not for my own head ache.
Another unprofessional way of working is when i didn't get the bill of 1st month at my address not on mail - id:. When i asked them then they sent on my another id after the due date. Below mail is for your reference.
For your kind information i don't have any extra money. So i am fed up from your unprofessional staff and bad network.
So please solve this issue and stop my Data Card services from the day. i don't want to use this worst data card any more. and the balance charges from 29th feb 2011 till date of closing my services I'll pay. At lease keep it on priority.

Regards
Pankaj Chadha

[protected] Forwarded message[protected]
From: <[protected]@tataindicom.com>
Date: Wed, Mar 9, 2011 at 4:00 PM
Subject: Your duplicate Tata Indicom phone bill for February
To: naina.[protected]@gmail.com




Dear Customer,



Greetings from Tata Indicom!

We constantly strive to ensure that each of your interaction with Tata Indicom is simple and enjoyable. We never shy away from going the extra mile for our valued customers.



As per your request, a duplicate bill has been dispatched to your address. At the same time, we have taken it upon ourselves to also send you an E-bill! An E-bill always reaches you on time, ensuring you never miss due dates. It is easy to store and refer when necessary. And most of all, it saves you Rs.25, by giving you an itemised bill for ISD, STD, value-added services, and local calls, absolutely FREE! It makes so much sense to switch over to an E-bill! Simply SMS "NOPRINT" and send to 121. You can also call customer care to activate ebill only mode.



Along with the E-bill, you can also look forward to a host of other conveniences.



For those who are strapped for time, we have introduced Online Bill Pay. Log on to www.tataindicom.com. Go to the Bill Pay link > Make the payment without having to register. Alternately, you can register for My Account! to view your bill and pay it online. You can make an instant payment from the comfort of your home or office through an Online Bank Account (ABN AMRO, Bank of India, Bank of Baroda, Citibank, Corporation Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karnataka Bank, Kotak Mahindra bank, Oriental Bank of Commerce, State Bank of India, Union Bank of India, Axis Bank and Yes Bank).



You can also pay by Credit Card (MasterCard, Visa, Diners, AMEX). Just fill your Credit Card details and payment amount in the Bill Payment Slip (tear-away portion of your bill copy) and drop it in any Tata Indicom drop box.

These are FREE services and are available across all Tata Indicom circles.



To explore the range of convenient payment options available in your city, please Click Here.

We assure you the best service at all times and look forward to a warm and long-standing association with you.

For any assistance please feel free to call us at 121 or at following Customer Care Numbers:

State


Customer Care No


State


Customer Care No

Karnataka


[protected]


Punjab


[protected]

Chennai


[protected]


J & K


[protected]

Kerala


[protected]


Orissa


[protected]

Rest Of Tamil Nadu


[protected]


Rest of West Bengal


[protected]

Madhya Pradesh


[protected]


Assam


[protected]

Delhi


[protected]


North East


[protected]

Gujarat


[protected]


Jharkhand


[protected]

Haryana


[protected]


Kolkatta


[protected]

Rajasthan


[protected]


Bihar


[protected]

UP (East)


[protected]


Andhra Pradesh


[protected]

UP (West)


[protected]


Mumbai


[protected]

Himachal Pradesh


[protected]


Rest of Mumbai


[protected]





Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.


This is an automated message. Please do not reply.


Thanks & Regards

Team Customer care

Tata Indicom



2 attachments — Download all attachments
TataIndicom_ebill_logo_new.jpeg TataIndicom_ebill_logo_new.jpeg
5K View Download
DL2011FEBM11_[protected]_[protected].pdf DL2011FEBM11_[protected]_[protected].pdf
97K View Download
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Pankaj Chadha
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show details 12:54 PM (1 hour ago)

Dear Sir

SUBJECT: - WON'T PAY THE BILL OF TATA PHOTON (NO. [protected]) FROM I BOUGHT TILL 28TH OF FEB 2011 DUE TO POOR CONNECTION / IRRESPONSIBILITY AND UNPROFESSIONAL STAFF OF TATA PHOTON.

I bought the Tata Photon device in the month of January of 2011 of no. [protected]. As per the subject mentioned above i have alots of complain regarding the Tata Photon which i have marked in Tata Photon Customer Care from the day i bought the device. I use to complaint twice every day. I told me alots of thing to do with my laptop but still nothing happened. After 4-5 days they told me that there is some work is going on regarding increasing the tower in Dwarka - Delhi side so i have to face this problem till 28the of Feb 2011. i don't know any thing regarding your technicality.
So as a costumer i bought the device after paying 1700 Indian rupee and didn't get any benefit after purchasing the devise. So now i don't want to pay any money till 28th feb 2011 due to your problems and unprofessional way or problem in server. As a customer i payed the money for benefit not for my own head ache.
Another unprofessional way of working is when i didn't get the bill of 1st month at my address not on mail - id:. When i asked them then they sent on my another id after the due date. Below mail is for your reference.
For your kind information i don't have any extra money. So i am fed up from your unprofessional staff and bad network.
So please solve this issue and stop my Data Card services from the day. i don't want to use this worst data card any more. and the balance charges from 29th feb 2011 till date of closing my services I'll pay. At lease keep it on priority.

Regards
Pankaj Chadha
- Show quoted text -

[protected] Forwarded message[protected]
From: Naina Chadha <naina.[protected]@gmail.com>
Date: Mon, Mar 14, 2011 at 12:54 PM
Subject: Fwd: Your duplicate Tata Indicom phone bill for February
To: [protected]@gmail.com




[protected] Forwarded message[protected]
From: <[protected]@tataindicom.com>
Date: Wed, Mar 9, 2011 at 4:00 PM
Subject: Your duplicate Tata Indicom phone bill for February
To: naina.[protected]@gmail.com




Dear Customer,



Greetings from Tata Indicom!

We constantly strive to ensure that each of your interaction with Tata Indicom is simple and enjoyable. We never shy away from going the extra mile for our valued customers.



As per your request, a duplicate bill has been dispatched to your address. At the same time, we have taken it upon ourselves to also send you an E-bill! An E-bill always reaches you on time, ensuring you never miss due dates. It is easy to store and refer when necessary. And most of all, it saves you Rs.25, by giving you an itemised bill for ISD, STD, value-added services, and local calls, absolutely FREE! It makes so much sense to switch over to an E-bill! Simply SMS "NOPRINT" and send to 121. You can also call customer care to activate ebill only mode.



Along with the E-bill, you can also look forward to a host of other conveniences.



For those who are strapped for time, we have introduced Online Bill Pay. Log on to www.tataindicom.com. Go to the Bill Pay link > Make the payment without having to register. Alternately, you can register for My Account! to view your bill and pay it online. You can make an instant payment from the comfort of your home or office through an Online Bank Account (ABN AMRO, Bank of India, Bank of Baroda, Citibank, Corporation Bank, HDFC Bank, ICICI Bank, IDBI Bank, IndusInd Bank, Jammu & Kashmir Bank, Karnataka Bank, Kotak Mahindra bank, Oriental Bank of Commerce, State Bank of India, Union Bank of India, Axis Bank and Yes Bank).



You can also pay by Credit Card (MasterCard, Visa, Diners, AMEX). Just fill your Credit Card details and payment amount in the Bill Payment Slip (tear-away portion of your bill copy) and drop it in any Tata Indicom drop box.

These are FREE services and are available across all Tata Indicom circles.



To explore the range of convenient payment options available in your city, please Click Here.

We assure you the best service at all times and look forward to a warm and long-standing association with you.

For any assistance please feel free to call us at 121 or at following Customer Care Numbers:

State


Customer Care No


State


Customer Care No

Karnataka


[protected]


Punjab


[protected]

Chennai


[protected]


J & K


[protected]

Kerala


[protected]


Orissa


[protected]

Rest Of Tamil Nadu


[protected]


Rest of West Bengal


[protected]

Madhya Pradesh


[protected]


Assam


[protected]

Delhi


[protected]


North East


[protected]

Gujarat


[protected]


Jharkhand


[protected]

Haryana


[protected]


Kolkatta


[protected]

Rajasthan


[protected]


Bihar


[protected]

UP (East)


[protected]


Andhra Pradesh


[protected]

UP (West)


[protected]


Mumbai


[protected]

Himachal Pradesh


[protected]


Rest of Mumbai


[protected]





Our Photon customers can get in touch with us on[protected]Toll free). We shall be glad to be of assistance.


This is an automated message. Please do not reply.


Thanks & Regards

Team Customer care

Tata Indicom




2 attachments — Download all attachments
TataIndicom_ebill_logo_new.jpeg TataIndicom_ebill_logo_new.jpeg
5K View Download
DL2011FEBM11_[protected]_[protected].pdf DL2011FEBM11_[protected]_[protected].pdf
97K View Download
Reply

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show details 12:54 PM (1 hour ago)

Delivery to the following recipient failed permanently:

[protected]@tatatel.co.in

Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 550 550 Recipient address not found: The User you are trying to send the message is not found. Check the email address and re-send the message. (state 14).

----- Original message -----

MIME-Version: 1.0
Received: by 10.143.27.39 with SMTP id e39mr11164417wfj.155.[protected];
Tue, 15 Mar 2011 00:24:50 -0700 (PDT)
Received: by 10.143.164.20 with HTTP; Tue, 15 Mar 2011 00:24:50 -0700 (PDT)
In-Reply-To: <AANLkTinPXhqgR=[protected]@mail.gmail.com>
References: <4d773708.8469e50a.1e07.[protected]@mx.google.com>
<AANLkTinPXhqgR=[protected]@mail.gmail.com>
Date: Tue, 15 Mar 2011 12:54:50 +0530
Message-ID: <AANLkTi=[protected]@mail.gmail.com>
Subject: Fwd: Your duplicate Tata Indicom phone bill for February
From: Pankaj Chadha <[protected]@gmail.com>
To: [protected]@tatatel.co.in
Content-Type: multipart/mixed; boundary=001636e1f77fdef47f049e805286
- Show quoted text -

Dear Sir

SUBJECT: - WON'T PAY THE BILL OF TATA PHOTON (NO. [protected]) FROM I BOUGHT
TILL 28TH OF FEB 2011 DUE TO POOR CONNECTION / IRRESPONSIBILITY AND
UNPROFESSIONAL STAFF OF TATA PHOTON.

I bought the Tata Photon device in the month of January of 2011 of no.
[protected]. As per the subject mentioned above i have alots of complain
regarding the Tata Photon which i have marked in Tata Photon Customer Care
from the day i bought the device. I use to complaint twice every day. I told
me alots of thing to do with my laptop but still nothing happened. After 4-5
days they told me that there is some work is going on regarding increasing
the tower in Dwarka - Delhi side so i have to face this problem till 28the
of Feb 2011. i don't know any thing regarding your technicality.
So as a costumer i bought the device after paying 1700 Indian rupee and
didn't get any benefit after purchasing the devise. So now i don't want to
pay any money till 28th feb 2011 due to your problems and unprofessional way
or problem in server. As a customer i payed the money for benefit not for my
own head ache.
Another unprofessional way of working is when i didn't get the bill of 1st
month at my address not on mail - id:. When i asked them then they sent on
my another id after the due date. *Below mail is for your reference.*
For your kind information i don't have any extra money. So i am fed up from
your unprofessional staff and bad network.
So please solve this issue and stop my Data Card services from the day. i
don't want to use this worst data card any more. and the balance charges
from 29th feb 2011 till date of closing my services I'll pay. At lease keep
it on priority.

Regards
Pankaj Chadha

[protected] Forwarded message[protected]
From: Naina Chadha <naina.[protected]@gmail.com>
Date: Mon, Mar 14, 2011 at 12:54 PM
Subject: Fwd: Your duplicate Tata Indicom phone bill for February
To: [protected]@gmail.com




[protected] Forwarded message[protected]
From: <[protected]@tataindicom.com>
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