[Resolved] Tata Docomo — False Claim of Internet speed for 3.1 MBps upto 10GB connection | |||
Hi, I am very dissatisfied with Tata Photon and wont recommend anyone for the Internet plans with lucrative speeds being offered by them. For last 1 year, I have been using a Tata photon plan "[protected]@1200CappingPlan" with a monthly rent of Rs.1350. As per this plan, I should get a speed of 3.1 MBps upto 10 GB. However not even once have i recieved the speed. I logged a complaint[protected] but they closed the ticket without resolving the issue. As per the technical officer who called me "Company makes these claims but you wont get a speed of more than 500kbps, its your wish if you want to continue with the plan...we can't do anything...." post which I got an sms information of the ticket being resolved. I am planning to close the connection today itself and i strongly criticise the Tata photon group, their helpdesk and their trechnical officers. I wont be claiming for any cashback as I feel I donate this as charity to Tata photon and I request them not to make false promises to any other consumer. Regards Yash Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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