[Resolved]  Tata DoCoMo GPRS — GPRS SERVICE IS VERY SLOW

Address:Virudhunagar, Tamil Nadu

I'm the tata docomo customer. My number is [protected].

DOCOMO is having GPRS booster back at Rs-95. This plan is having one month validity. And we can download 200MB during day times & 4GB during night times.

Now my complaint is, the downloading speed in docomo is below 7kbps only. By this downloading speed, i never can use this total 4GB download offer. They had cheaten me...

They have to increase the downloading speed. then only, i can full filled with this booster back.

With Regards,
T.Sathiaseelan.
Sivakasi,
Tamilnadu.
Was this information helpful?
No (0)
Yes (0)
Apr 26, 2017
Complaint marked as Resolved 
Verified Support
Apr 18, 2010
Tata DoCoMo Customer Care's response
Dear Customer

Greetings from Tata Indicom!

We apologize for the inconvenience caused to you.

Please be informed that your complaint has been forwarded to concerned department and will revert to you shortly.

Should you require any further assistance please mail us at Customer.[protected]@tatatel.co.in.

Thanks and Regards
Customer Care
Tata Indicom.
Complaint comments 

Comments

requrest
i'm the tata docomo coustomer.My no. is [protected].
earlier when this company launched the gprs service was superb, i get max 16 kbps, avg speed was 8-10 kbps.
but now, the speed is 1-4 kbps, max 8 kbps for a while.
it took minimum 20-25 min to dwnld a 5 mb song.
even sometimes the page cant load, the connection lost rapidly.
moreover i want to tell your service is very very bad, i'm disapointed.You are simply cheating me.
plz do something for your gprs service improvement.


with regards,
partha sararhi ghosh
barrackpore.
west bwngal.
HELLO,

I'm docomo customer my mo no.:[protected] (Gujarat). i use nokia 2700 mobile and i get only 2 kbps speed. so i wnat to say tata docomo said "DO THE NEW" so 2-3 kbps speed is not new...before 6-7 year 2-3 kbps speed is good but now it's out date and we need at least 30-32 kbps speed. so i think docomo lost its value and i think docomo will not get new customer if he not give speed, , , , , , , , , , , , it's pure cheating...
TATA Docomo is the best service provider in the nation. I am from remote area in Viluppuram, Tamil nadu. I get 20kbps all the time.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata DoCoMo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    9255
    Pending
    2079
    Resolved
    4179
    Tata DoCoMo Phone
    +91 42 2646 2966
    Tata DoCoMo Address
    2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
    View all Tata DoCoMo contact information