Tata DoCoMo / GSM Prepaid — Balance Deduction for Nothing | |||
Dear Sir, I was using Tata Docomo GSM prepaid service nearly 1 year. But nowa days I have got lot of deduction from my balance and really I am worried for following these type of issues in my busy lwork schedule. I ma using my mobile for nearly 400-500 Rupees per month. When I was recharging my balance, I have got deduction from Rs.30- Rs.50 in recharge basis. But i have got no details about these dedutions. Now also I have got a deduction amount of Rs.49 on 17-Mar. While I was asking to customer care, The people is not saying about any solve or solutions...They are keep telling that "We don't have any Informations about that" WHY THE HECK IS THIS SERVICE........I REALLY WANT TO CHANGE MY SERVICE TO SOME OTHER BEST SERVICE PROVIDER. Yesterday I was recharged Rs.40 to my mobile number. But I have not got Rs.40 Talktime as per their saying. I have got only 66 Minutes of talk time... Why this yaar??? If I am not using that card I can do the same within Rs.19 (66 Min X 0.30). I really need your support to retain my balance of Rs.49 & My Recharge talktime of Rs.40... NEED SOLUTION IMMEDIATELY. Thanks, Murugan +[protected] Was this information helpful? | |||
 4 Comments | |||
Comments
tata docomo shuld look the matter seriously
Hi Murugan,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards
Customer Care
Tata DOCOMO.
TATADOCOMO GSM PREPAID — BALANCE DEDUCTION
FROM MY TATADOCOMO GSM PREPAID A/C MOBILE NO.[protected]30 RS. ARE DEDUCTED ON 21ST OF APRIL 2012.
AND THERE IS NO RESPONSE FROM TATADOCOMO CUSTOMER CARE.
SO I WANT TO TAKE ACTION AGAINST TATADOCOMO.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
tata docomo- prepaid gsm service — WITHOUT USING DEDUCTION
Dear sir,I would like to inform you that my self Jay Prakash Gupta working in private firm.The victim was that I have TATA DOCOMO mobile service number is [protected]. I am browing net services from past 10 years so i have good familiarity with them. I am using Tata Docomo 60 Rs @ 6 GB internet free scheam since 4 months.The incident was that 99.0 Rs amount unofficialy deducted by Tata Docomo without confirmation to me even i[censored]se or not for its newly launched 3g life service on date17/11/10 &12:57 hours and again 99 Rs deducted on 19/11/10 & 00: 02 hours from my acount by tata docomo 3G life service. The problem was that 99.0 & 99.0 rs amount forcefuly deducted by service provided without any confirmation by my side.& claimed that java games downloading charge, but sir actualy no any game download my side.my humble request that service provide rivert back pay amount which is due to faulty service of 3G life launching activate without confirmation.& i have 2G sim card also company knows but forcefully 3G provided by company.