Tata Docomo

4 Reviews

Raj Baxi on Jun 12, 2012

inconvenience

Hello,

I am using ipad 2. I bought a tata docomo sim card, recharged a data plan of 65 rs. At starting it ran nicely.....
But after some days, network bars were there but 3G was gone. And after a switch off and switching on it wasn't fixed. After putting out my sim and then putting it in back again no diffrence..... I m tired to calling to customer care from my another docomo mobile at 121 and 198 but my phone is not going to customer care, when i call it says to email them at listen@tatadocomo.com, i e-mailed on that, but they are doing nothing.... I am really getting tiredbeacause of these inconnvinience.

My number: 8460899558

3 Comments

Comments

Jun 12, 2012 by

Raj Baxi

And my another number in which customer care is not answering is 9428416368

Jun 13, 2012 by

Tata Docomo

Hi Raj,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards
Customer Care
Tata DOCOMO

Jun 15, 2012 by

Raj Baxi

Resolve soon ??!! What do you assure?! How much time does it takes? Inform me something, and still not going the phone to customer care, really disappointing behavior every time i call and every time it says to send mail, not going the phone to customer care...